Sent emails disappeared

Anonymous
2024-02-18T02:15:35+00:00

Hello again,

Sent emails have disappeared from sent inbox. This issue has been for at least 3 weeks now.

I need all my sent emails that disappeared back in sent folder as soon as possible.

Please I have tried everything and checked all folders in email no where to find these emails.

I do believe it is a glitch and a bug in the Microsoft Outlook system. Can someone from Microsoft please look into this and contact me as soon as possible.

I have posted many times and no one has contacted from Microsoft I tried calling and a recorded voice automated machine says help is gone online. This has become a big joke!! I need HELP!!

I type hotmail in google and click login on Outlook and I sign in, I have had no issues in the past just recently noticed emails disappeared.

I need my emails as soon as possible.

Please help!!!

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2025-07-14T06:22:11+00:00

    Same problem, just latest month gone everywhere IMMEDIATELY after send. No settings have been changed

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  2. Anonymous
    2024-06-02T19:19:52+00:00

    Hi Dianne, I've had my problem solved. I had lost most of my folders from the left hand side of my screen under 'favourites' - so I couldn't access my 'sent', 'deleted' or 'junk' folders. After speaking to a Microsoft man all I had to do was to click onto my email address listed under 'favourites' and up came all my folders. I then had to 'add to favourites' and there they were - with all their contents in tact. Hopefully it will work for you.

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  3. Anonymous
    2024-06-02T10:49:19+00:00

    I have the exact same problem as of today - all my sent messages, except for the last few days, have disappeared.

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  4. Anonymous
    2024-02-27T03:04:53+00:00

    Hello Fatimah H!

    We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)

    Thank you for your understanding. 

    Sincerely,

    ReynaldoB

    Microsoft Community Forum Moderator

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  5. Anonymous
    2024-02-22T05:22:09+00:00

    Hello Fatimah H!

    I understand how important it is to have access to your sent emails. If you still can't find the missing emails, it's possible that they were permanently deleted due to a retention policy or a sync issue.

    In the meantime, you can use the search bar in Outlook to search for the missing emails by typing in the recipient's name or subject line.

    Sincerely,

    ReynaldoB

    Microsoft Community Forum Moderator

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