New Teams is keep popping up on screen while users is working on Outlook or other apps

We were able to find a very weird "solution" that worked for us. We noticed this behavior only occurred for our colleagues that were using the Microsoft Modern Wireless Headset and they had it connected using the USB receiver. Unplugging the USB receiver and pairing the headset through bluetooth has, at least temporarily, solved the issue. I'm not sure if this affects other makes/models of headsets as this is the only one we've had issues with so far.

This is also happening in our organization. It is seems to be tied to every dang Microsoft App. We have people opening Excel sheets and Teams appears, opening word docs and Teams appears. The only solution is to close Teams running and turn off any auto start-up and force it into a manual control mode where you only run it as needed for a meeting and shut it down afterwards (losing the chat ability you really want). And for MC to post something early saying inconclusive on their earlier work is disappointing. Another fine MS example of quality control.

Hi All,

This is likely our case although it seems Microsoft skipped over where it opens on top of other applications while they are in use (easiest way to replicate is to open Word/Excel/Etc), I also had an app update yesterday and another earlier today - potentially the code change mentioned - neither of which have fixed.

I have also noticed the notification flash mentioned by John Steemson, update was as follows :

Latest Message

Title: Users' Microsoft Teams desktop client will pop up when opening other applications

User impact: Users' Microsoft Teams desktop client will pop up when opening other applications.

Current status: Our investigation into the root cause of the issue has been inconclusive, though we're continuing to review recent service changes to isolate the source of the issue. Additionally, we've developed a code change that may provide immediate relief and prevent the Microsoft Teams desktop client from automatically popping up for users while opening over applications. We're working alongside your representatives to assist with validating the code change on a select number of users to ensure its efficiency before deploying it to the remaining impacted users.

Scope of impact: Your organization is impacted by this event, and users' Microsoft Teams desktop client will pop up when opening other applications.

Next update by: Thursday, March 21, 2024, at 8:00 PM UTC

Thanks,

Tony.

We have the same problem in Oklahoma.

It's seems random on who it affects.

Right now it's only Dell Lattitude 5401, 5411, and 5420 models with New Teams. Not sure that is completely relevant though.

Brian Gwinner

Manager of IT Support Services

Oklahoma City University

like Adam Zakravsky said, I can't find any reference to incident ID TM746712 in my tenant. **** Please link to the actual article if you have it. Thank you.