Hotmail not receiving all emails (2024)

Anonymous
2024-04-02T11:29:51+00:00

My Hotmail account is missing many emails, including important ones that I know the senders have emailed me and emails from senders who successfully emailed me in the past.

I checked junk email folder - no missed emails are there.
I checked rule - I have not created any rules.
I checked sweep - I have not created any rules.
I checked forwarding - I have not enable it at all.
I checked junk mail setting - I did not block anybody unnecessarily; I don't know who will email me in the future so I can't put everybody in the safe list.
I checked storage - I have only used 46%.

I tried accessing the Hotmail account both through a browser on a computer and my phone (gmail app). It is the same - emails are not received. I cleared the cache of my devices already. It did not help.

I do not know how many more emails I have been missing or how to fix it. Can anybody help please? Thank you.

Outlook | Web | Outlook.com | Email

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  1. Anonymous
    2024-07-18T12:05:37+00:00

    Having the same issue as well, since few weeks I am not receiving all E-mails on hotmail.

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  3. Anonymous
    2024-07-18T11:41:51+00:00

    Having the same exact issue, not being able to reach my outlook clients, not with password recovery, not with double opt-in sub email.
    Completely broken and there is no way to reach microsoft person to resolve this

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  5. Anonymous
    2024-05-18T14:52:30+00:00

    I have the same problem with my ...hotmail.com and ...hotmail.co.uk addresses.

    On my iMac using “Mail” I get the notification that the emails are downloading but they never appear. That was 8 emails on h..mail.com and 17 on h…mails lost.

    The emails do not show on online at https://outlook.live.com/mail/0/, I’ve checked all the mail boxes including junk but they are not there.

    This is presenting a serious problem because all my home accounts and memberships, etc are on Hotmail. I don’t know how many emails I have lost. The occasional advertising email gets through????

    This is clearly a hotmail problem because even the online page does not show the emails.

    None of the Microsoft fix methods work. It does not work on iMac, Android or online.

    Doug frustrated.

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