Still getting ads after subscribing to Microsoft 365.

Anonymous
2023-09-15T06:54:04+00:00

According to the offer Outlook is supposed to be ad free after signing up for a paid subscription.

I paid for a yearly subscription and still get ads in Outlook.

I tried, repairing, resetting, uninstalling and reinstalling the Outlook App yet the ads still won't go away.

<Changed to a question>

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2023-10-27T21:10:03+00:00

    Incredible that they do not bother responding ...

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  2. Anonymous
    2023-10-25T01:45:53+00:00

    Same thing happens to me, I am using Outlook Desktop App and paid the Microsoft 365 and still getting annoying adds, I also need specific step by step to get rid of them

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  3. Anonymous
    2023-09-29T07:05:34+00:00

    I have the same issue after subscribing to 365. I have also logged out and logged in again, with an e-mail address associated with my 365 account.

    How can you force people to see ads after having them pay for 365? Please provide concrete steps on how to remove the bar rather than log out and log in.

    Thank you.

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  4. Anonymous
    2023-09-20T10:17:12+00:00

    Understood, Scooby Dioux.

    It's quite unfortunate I could not sway you from this decision. I had hope with my help we can come to a solution that works for you.

    At this point, please provide your experience to our developers as feedback using the steps in the link below.

    https://support.microsoft.com/en-us/office/how-do-i-give-feedback-on-microsoft-365-2b102d44-b43f-4dd2-9ff4-23cf144cfb11#platform=Office_for_the_web

    As explained in the link above, "We’d love to hear from you about what’s working well, what’s not, and any ideas for improvements including possible new features and functions. Your input will help us improve the user experience for you and all Microsoft 365 users worldwide."

    "To make your feedback more actionable, please include a screenshot (where applicable). Also, preferably, select the option to allow us to contact you, then provide your email address."

    At any rate, if you need help with other Microsoft products in the future that you might purchase, feel free to start a new thread here in the community. It's always our goal to help you get the most out of said products. Refer to the link and photo below on how to create a new thread.

    https://answers.microsoft.com/en-us/newthread?threadtype=Questions&cancelurl=%2Fen-us%2F

    Thanks again for choosing Microsoft! We’re here when you need us.

    Respectfully,

    Glenn

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  5. Anonymous
    2023-09-16T06:34:34+00:00

    Too late, I cancelled.my subscription to Microsoft 365 and deleted the Outlook app.

    Going back to gmail which has no ads nor any other issues, just thought I'd try MS365 and Outlook but not worth the time or effort attempting to debug.

    Thanks for the prompt response.

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