Still getting ads after subscribing to Microsoft 365.

Anonymous

According to the offer Outlook is supposed to be ad free after signing up for a paid subscription.

I paid for a yearly subscription and still get ads in Outlook.

I tried, repairing, resetting, uninstalling and reinstalling the Outlook App yet the ads still won't go away.

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51 answers

Anonymous

2024-06-18T03:39:28+00:00

I tried to reset the app on my iPhone, but I still get ads.
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Anonymous

2024-06-17T19:41:26+00:00

I didn't say "reset the accounts on the devices", that was LyleMcDermid.
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Anonymous

2024-06-16T13:49:11+00:00

Hello Sean and thank you.

What do you mean to "reset the accounts on devices"? Do you mean delete and re add them?

I have three email accounts on each of my devices all Apple produycts.

Thanks,

Peter

On my android devices, the account can be reset within the app.

Just make sure all of your email addresses are listed in your Microsoft account profile.
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Anonymous

2024-06-15T23:36:52+00:00

Hello Sean and thank you.

What do you mean to "reset the accounts on devices"? Do you mean delete and re add them?

I have three email accounts on each of my devices all Apple produycts.

Thanks,

Peter
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Anonymous

2024-06-15T13:35:22+00:00

The solution for me was to add the 2nd email address I was using on my devices then reset the accounts on the devices. Found in the forum that email addresses need to match. Now the ads are gone.
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