Still getting ads after subscribing to Microsoft 365.

Anonymous
2023-09-15T06:54:04+00:00

According to the offer Outlook is supposed to be ad free after signing up for a paid subscription.

I paid for a yearly subscription and still get ads in Outlook.

I tried, repairing, resetting, uninstalling and reinstalling the Outlook App yet the ads still won't go away.

<Changed to a question>

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-06-15T05:41:02+00:00

    Yeah, I have the same problem. Why do I pay for a subscription just to have ads crammed into my email?

    Image

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  2. Anonymous
    2024-02-29T01:59:46+00:00

    Having the same issue with having ads, and the 15GB limit as well, when I have 1TB through the 365 subscription. Fix your issues Microsoft. You charge people to pay to remove ads, yet do nothing when an issue arises.

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  3. Anonymous
    2024-02-27T21:23:44+00:00

    I'm not sure if I have the desktop or web. How do you know? I have a live.com email.

    I'm using Microsoft Office 365 personal account.

    Hope the screenshot showed up.

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  4. Anonymous
    2024-02-26T22:08:37+00:00

    I am subscribing to Microsoft and I am still getting ads on top of my inbox.

    what do i need to do to turn it off??

    please advise

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  5. Anonymous
    2024-02-05T09:18:13+00:00

    can anyone help me? Ive also paid for microsot 365 but also getting ads, i cant find anywhere how to turn it off.

    thanl you

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