This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hi,
I have trouble receiving emails on my account
Sending, receiving, and organizing email in Outlook.com
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
i bought a new laptop and was using a mail program for email. This new laptop will not accept the emails and i am using outlook. My cell phone works with old email but not laptop. Wants me to update credentials?
It's happening again for the last few days. Come on microsoft, you have to fix this and stop it from happening!!!
I DELETED the NON-Functioning OUTLOOK INBOX folder in order to try to restore service, not realizing that one cannot restore it! There is NO Reset in this App!!! I would probably have to delete and/or create as new alias; TOO much hassle IMHO, easier to just let Gmail handle this going forward. I have never seen a more problematic email App than OUTLOOK.com in 30 years!!! So now you want to ELIMINATE Windows mail as well, and force-Feed OUTLOOK?! Windows mail works much better than OUTLOOK could ever hope to accomplish! I've been a keen supporter of MS products, but OUTLOOK WILL drive me away for good. >_<
not receiving some emails in Outlook hot mail
On my Microsoft Outlook account, i can receive some emails but quite a lot are NOY coming into my inbox or junk.