Outlook keeps logging me out every day (both on phone and laptop).

Anonymous
2024-02-12T11:16:08+00:00

It keeps making me log back in (via the number confirmation system) which is annoying because I have to have my phone on hand at all times to confirm my laptop, and I have to actively check outlook every day just to make sure I haven't missed any emails due to outlook randomly logging me out. Is there a way to bypass this? It's getting very frustrating to deal with.

Outlook | Windows | New Outlook for Windows | For education

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  1. Anonymous
    2024-04-29T09:26:10+00:00

    I have the same issue since a couple of weeks back. Plx fix this!

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  2. Anonymous
    2024-04-28T22:49:24+00:00

    I have the same issue, reinstall the app doesn't work.
    Using the "new" Outlook. I can't check the version number since I am getting logged out before I can do...

    pls. MSFT

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  3. Anonymous
    2024-04-25T23:32:24+00:00

    I have a slight workaround I use in Chrome which works if you're on desktop and your organization is using 365. I have a tab open which is logged into the main "Home | Microsoft 365" Dashboard where you can get into Outlook and your calendar and organizational stuff, I don't really use this much but...I have a second tab open which is specifically my Outlook web mailbox.

    So now, the Outlook 365 dashboard tab is the one getting logged out and not my mailbox. My inbox continues to work as usual and I don't care if I ever log back into the dashboard tab.

    I have been using it this way for about 2+ weeks without fail, email never logs out. My issues started 3-4 weeks ago when most other people started experiencing it.

    Good luck if you're on phone or something.

    TL;DR:

    Tab 1 - Microsoft 365 Dashboard becomes log out target

    Tab 2 - Outlook Mail tab business as usual, never logs out

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  4. Anonymous
    2024-04-17T08:03:15+00:00

    Hi all,

    I have managed to fix this on my computer. Issue started upon latest update, here is my solution.

    1. I was running a VPN, not sure this is part of the issue but disable it temporarily anyway if you are running one.
    2. In the search bar, type 'mail'. Right click on the app and click 'app settings'.
    3. Click 'terminate'.
    4. Open the mail app, then click sign in or whatever it says. After disabling my VPN, hitting terminate and reopening the app, I clicked sign in and up popped a request for my login pin. I added the pin and now am not being logged out.

    I think you have to trigger the password/pin request or it will continually log you out. Initially this request was not appearing and I was having this issue.

    Hope this helps someone, peace and love.

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  5. Anonymous
    2024-04-17T06:49:32+00:00

    It's too bad, I've tried every solution on the internet but my outlook logs out always in 5 seconds, leaving me with absolutely no way to use my laptop to handle emails, and the old version of the mail app is disabled, so many problems with Microsoft!

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