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Hi,
In the new outlook, I have 6 email accounts. They all transferred in with the transition just fine. However, there does not appear to be a way to know which email accounts have new mail in them other than clicking on each account. And to add injury to insult, when you click on an account, you get another drop down menu.
I am in windows 11 and the 365 subscription version of outlook.
I absolutely need to see at a glance which accounts have new email in them on the main account screen. When an account does have new email, I need to be able to click on that email and have the inbox open with one click and not give me another menu to click through.,
Without these features you are adding a ridiculous amount of time to what should be a two second glance to check emails.
These are not wants, they are absolute needs.
Can anyone help? Or is time to find a new app?
Any help appreciated.
Using New Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
It seems odd that they have managed this within the mobile app version of Outlook, and have recognised it as a requirement, but have not mirrored this in the New Desktop version.
I use the same Outlook version, the kontext-menue of the inbox does not have an "add to favorites" option on shared mailboxes (which are all located in the "sharde with me subfolder" in the new office!).
This works OK and is definitely better than nothing - although still not as useful as a consolidated inbox (in my opinion).
However, make sure you highlight each inbox (or any other folder) you want to add to your Favorites by right clicking on the inbox/folder BEFORE you click on the folder's "..." menu. If you don't select the new inbox/folder first, i.e., if you just go straight to the "..." menu of the new folder you want to add, the previous folder (whatever it was) remains highlighted; and selecting "add to favorites" on the new folder "..." menu will add a folder you didn't expect or will add the previous inbox/folder again. Go figure.
I discovered this the hard way :-)
There is no interface on how to add something to favorites in the newest office version which is publicly availiable at the moment (right-click (Kontext) Menu does not have an enty to "add to favorites").
Peer_py, am using:
Microsoft Outlook Version: 1.2025.129.300 (Production)
Client Version: 20250124006.11
WebView2 Version: 132.0.2957.140
Session ID: 071cf0b3-a5ec-934a-8e7e-5b93a05eb127
If you go to the left column in email you should have FAVORITES at the top with a > on the left. Click the > and the items in the FAVORITES folder drop down. If you HOVER your mouse on a folder, you can see the 3 periods to the right of the item, if you LEFT click on these 3 periods you get the CONTEXT menu, which is the same as RIGHT clicking on the item itself.
Below FAVORITES are my 4 email accounts with a > on the left. I click on any > or the account name and the account folders drop down. I right click or you can left click on the 3 periods and a context menu appears. Select Add to Favorites and it appears under FAVORITES.
There is no interface on how to add something to favorites in the newest office version which is publicly availiable at the moment (right-click (Kontext) Menu does not have an enty to "add to favorites").