New Outlook - Completely Sucks

It's just a guess but a good one. OL due to age and growth/expansion over time reached a point where more changes/additions would break one or more other parts so the only solution was to start over. The New OL is the non-mobile equivalent of a 3rd party knock-off mobile version of OL. It will take years to make it anything close to what classic OL is like today and they don't want to wait that long before forcing all to using teh new OL so they're making us do it whether it's what's best for the clients or not. Admins love it but that's b/c it's easier for them to admin and provide support for because it does so little. Unlike the other Office products OL has years/decades worth of data attached to it, the users Inbox so while Word, Excel and teh rest don't require a re-start, OL likely did. It still sucks and is wrong to force users as they are doing but it's likely the why.

The new Outlook and New Teams are complete disasters. Unfortunately we will need to live with the new version of both apps. I cannot understand while some features in the classic version were eliminated. We could do a lot with just one click and now we need two or more clicks for the same task. The time suggestions for meetings is useless and customization not helpfull. Not to mention that the ability to attach a file straight from MS-Office is no longer available. The software seems to be less stable than previous version and it often shuts unexpectedly.

Do not use it if you do not have to.

My outlook doesn't work at all now. I cant send or receive emails .Your support is nothing more than a repetitive circle that fixes nothing. Is their anyone that can actually help?

Agree. The interface is terrible, and slows me down. Does not support productivity at all.

Well said!

I can tell you what Microsoft will likely say..

1. Studies showed that users preferred SYNC over send/receive (user study not referenced)
2. Studies showed that users preferred this simpler interface over the more flexible one (user study once again not referenced)
3. Studies showed that users preferred a more Apple like experience over the traditional non-Apple experience (user study yet again not referenced)
4. Users [whom MS sales dept care about, the decision makers at these companies were notified. As we were serving them champaign on their complimentary flight on the MS jet for a work trip to Hawaii they said the changes we proposed were fineeeeee.

See a pattern here? With office365 the individual user experience is no longer relevant only keeping the people at the clients company who decides to renew the Office subscription, happy,