BlackBerry android devices or any Google device can't connect to outlook server

Anonymous
2024-01-18T10:50:38+00:00

Hello, I have changed my password with outlook and after I tried to updated with BlackBerry hub services either on my android device or Pixel 8 can't authenticate or connect to server errors persists. Microsoft Azure certificate comes faulty as well and I need a solution for it because it looks like nobody in this office using BlackBerry hub app in pixel 8 and even BlackBerry key2 can't connect to outlook. After uninstall and reinstall does the same "can't connect to server" or "can't authenticate" error not on exchange server, imap or pop. I tried everything and Microsoft seems not to answer questions about it.

Outlook | Outlook for mobile | Outlook for Android | For home

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  1. Anonymous
    2024-01-26T13:23:53+00:00

    Same issue for the past 3 days, deleted the account and tried to reinstall however keeps failing, now the Outlook calendar doesn't sync. Blackberry Hub users for year without any issues, paying for the privilege of this.

    Hoping to find a solution before I ditch BB Hub and revert to checking mail individually and having calendar on a single device.

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  2. Anonymous
    2024-01-26T13:34:30+00:00

    Today I managed to authenticate the outlook.com account (by adding a \ before the domain)! Now the e-mails are working, at least for the time being. Next step is to sync the contacts, the calendar.. Hope it can go well as after trying all others, I love to work on only BB Hub!

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  3. Anonymous
    2024-01-26T14:29:41+00:00

    Iris,

    What settings did you use? What did you use for Server?

    Is it still working? Are contacts and calendar syncing?

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  4. Anonymous
    2024-01-26T14:43:44+00:00

    Scott, there are many email clients for Android with unified inbox. I'm using Edison email right now with 7 Outlook accounts and one work Exchange Activesync account while I wait for a HUB+ fix. I haven't found one that gives me everything HUB+ does, but besides Edison, there is Bluemail, Aquamail, Spark, Nine, and many others. All authenticated for me when I tried them.

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  5. Anonymous
    2024-01-26T15:40:51+00:00

    So you added a \ before outlook.office365.com? Can you specify? Was it on the domain box?

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