BlackBerry android devices or any Google device can't connect to outlook server

Anonymous
2024-01-18T10:50:38+00:00

Hello, I have changed my password with outlook and after I tried to updated with BlackBerry hub services either on my android device or Pixel 8 can't authenticate or connect to server errors persists. Microsoft Azure certificate comes faulty as well and I need a solution for it because it looks like nobody in this office using BlackBerry hub app in pixel 8 and even BlackBerry key2 can't connect to outlook. After uninstall and reinstall does the same "can't connect to server" or "can't authenticate" error not on exchange server, imap or pop. I tried everything and Microsoft seems not to answer questions about it.

Outlook | Outlook for mobile | Outlook for Android | For home

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  1. Anonymous
    2024-09-27T20:22:14+00:00

    For those old folks who are still using BB Priv / Android 6, there may be a workaround on the BB Hub+ MS security related issue, for emails at least - provided that you have MS Authenticator set up on your old phone for the Outlook / Hotmail accounts that did not work anymore in BB Hub+. I used this work around on my BB Priv, which has Android 6 and will not get the BB Hub+ update when it becomes officially available. What I did was to install Outlook Lite. During set up of email accounts in Outlook Lite, I used MS Authenticator to authenticate my Outlook / Hotmail accounts. Then I use BB Hub+ feature for including an App - Outlook Lite - into BB Hub+. l have not yet tried to integrate Contacts, but at least I have Messages and Emails together in the BB Hub+.

    Basically, I was passing the email account Authentication buck (or should I say bug) to MS Authenticator once and for all.

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  2. Anonymous
    2024-09-28T16:05:54+00:00

    So the latest Hub+ Services update does not work with Key2? Google store does not even show me the update neither Hub+ Services at all. My crrent working version is 2.2212.2.3978

    I actually managed to sync outlook.com calendar and contacts between phones when I installed outlook app on Key2. Outlook.com e-mails still only visible only on outlook app.

    Probably the Hub+ services update is not compatible with Android 8.1 we have on Key2.

    Hey did you find soultion? I am also stuck with key2 and android 8.1.

    No updates visible in playstore for both INBOX and HUB+Services even though I enrolled as BETA....

    All my emails are .hotmail and they cant be authenticated anymore....Tried all that was written on this forum...But no success....

    I also am not sure how to setup 2step verification for this emails, can anyone help?

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  3. Anonymous
    2024-09-30T17:41:47+00:00

    I wonder if they are no longer supporting that version of Android (8.1), which would suck since that's what the latest BB devices run.

    Re: two-step verification, the instructions are here: https://support.microsoft.com/en-us/account-billing/how-to-use-two-step-verification-with-your-microsoft-account-c7910146-672f-01e9-50a0-93b4585e7eb4

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  4. Anonymous
    2024-10-02T20:44:21+00:00

    When will you solve this problem for once and for all. It is annoying the fact that Microsoft keeps logging me out and I have to create multiple passwords over and over again. Now it doesn't connect at all.

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  5. Anonymous
    2024-10-02T20:48:04+00:00

    What an easy way out! When will you solve this problem for once and for all. It is annoying the fact that Microsoft keeps logging me out and I have to create multiple passwords over and over again. Now it doesn't connect at all. This has nothing to do with Outlook mobile, It has to do with logging in any mail client app. Such as, Blackberry Hub app.

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