Using Outlook for Android for personal email and calendar management
Done. Thanks. Now let's hope the beta updates show up!
This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
Hello, I have changed my password with outlook and after I tried to updated with BlackBerry hub services either on my android device or Pixel 8 can't authenticate or connect to server errors persists. Microsoft Azure certificate comes faulty as well and I need a solution for it because it looks like nobody in this office using BlackBerry hub app in pixel 8 and even BlackBerry key2 can't connect to outlook. After uninstall and reinstall does the same "can't connect to server" or "can't authenticate" error not on exchange server, imap or pop. I tried everything and Microsoft seems not to answer questions about it.
Using Outlook for Android for personal email and calendar management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Done. Thanks. Now let's hope the beta updates show up!
The September beta versions of BB inbox and Bb Services have fixed the hotmail authentication problem for me 👍
This worked for me, and I recovered my Calendars and Tasks from Outlook.com. However, a word of warning: I lost all Outlook tasks on my Samsung S23 from the previous 6 months, all manipulated on my Samsung S23 and including my personal health records, which I recorded as Tasks repeating daily. They were nominally being saved to my personal outlook.com I.d. but never appeared in Outlook and were deleted in the update.
On a minor note, trying to change the Notification tone when setting up the outlook.com account in Hub+ beta, crashed the Hub+ and BlackBerry Services.
Leaving it until the account was synched and then changing the tone was no problem (perhaps this is where the Tasks were deleted).
I just got the updates in the Play Store. So far so good. I used outlook.office365.com for the server. Phone is a Moto Edge 2022.
So as we all have been dealing with authentication error for months now, a weird thing happened to me when I was trying to fix it one last time... I originally was getting the error on the Microsoft free account, but my work Exchange and Google accounts where still okay... Same on my other older device running Android 8. Since I heard the new beta might be working I updated to v2.2436.2 on my Android 14 device and it still did NOT work... Now getting errors on the MS Exchange account and Google. (we know now with Google things have changed so, just use the Google app password and it should work using IMAP, And if you use that account with your Android phone you get all the contacts etc to sync anyways on that account... ) It would NOT authenticate no matter what and with any sign-in method you could use... So, I decided to simply uninstall BB HUB Services and Inbox and cleared cache and data on Inbox first (Services won't let you clear data). Reinstalled and it did remember the 4 email accounts it had so then you click "yes" use the existing accounts, (some how it knows even though you cleared it) and every one of them installed worked perfect and authenticated without issue now for several days and counting... AND I did the same thing on my Android 8 device using BB v2.2212.1.383 and v2.2212.1.3978 for Services and now it too works perfectly with Google, MS ActiveSync (free account), and MS Exchange "work account". Both older and newer version of BB HUB+ Services are working with no issues. Not sure what to make of it at this point... Did MS change something??