BlackBerry android devices or any Google device can't connect to outlook server

Anonymous
2024-01-18T10:50:38+00:00

Hello, I have changed my password with outlook and after I tried to updated with BlackBerry hub services either on my android device or Pixel 8 can't authenticate or connect to server errors persists. Microsoft Azure certificate comes faulty as well and I need a solution for it because it looks like nobody in this office using BlackBerry hub app in pixel 8 and even BlackBerry key2 can't connect to outlook. After uninstall and reinstall does the same "can't connect to server" or "can't authenticate" error not on exchange server, imap or pop. I tried everything and Microsoft seems not to answer questions about it.

Outlook | Outlook for mobile | Outlook for Android | For home

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  1. Anonymous
    2024-03-20T20:52:27+00:00

    "I was simply pointing out that installing an additional app is really a minor inconvenience, which is mitigated by continued use of BB Hub."

    I am well aware. I wrote this in this very forum back in January -

    "No, I only have two Microsoft accounts that I am syncing Contacts and Calendars, and I'm doing that with the Outlook app. That makes Contacts and Calendars available to any Contact or Calendar app and keeps everything synced. I turned off notifications and I don't bother with the Outlook app except to keep Contacts and Calendars in sync on my phone for those 2 accounts."

    I'd say most people in here know that already. I'm just hanging around to see if there is ever a real fix.

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  2. Anonymous
    2024-03-23T20:11:51+00:00

    I have a paid for personal Microsoft account and have the same problem with BlackBerry Hub still. You can sign in with a Work or School account but not a personal account. So I don't think paying for a personal 365 will help this issue.

    I logged on to my Microsoft account at the same time Bb asked for a password update and tried to find 'create password app' under security settings as someone else suggested,, but that option was not listed for me underneath the 2FA bit?

    I have given up after 2 months and added my personal email to the outlook app alongside my work emails. I was trying to keep my personal email separate. Plus i love the features of BBHub which I've used for many years.

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  3. Anonymous
    2024-03-24T17:05:49+00:00

    This totally a joke from Microsoft. It's unacceptable ... Could you move your tons of engineers to solve this issue ? That's a MS issue as several other apps have the same issue.

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  4. Anonymous
    2024-03-25T16:05:59+00:00

    Why is this taking so long to rectify, l read that microsoft had a team of e gineers working on the problem they have created, perhaps we need to bombard the support....

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  5. Anonymous
    2024-03-26T12:35:53+00:00

    "I was simply pointing out that installing an additional app is really a minor inconvenience, which is mitigated by continued use of BB Hub."

    I am well aware. I wrote this in this very forum back in January -

    "No, I only have two Microsoft accounts that I am syncing Contacts and Calendars, and I'm doing that with the Outlook app. That makes Contacts and Calendars available to any Contact or Calendar app and keeps everything synced. I turned off notifications and I don't bother with the Outlook app except to keep Contacts and Calendars in sync on my phone for those 2 accounts."

    I'd say most people in here know that already. I'm just hanging around to see if there is ever a real fix.

    Not criticizing your solution (and I thank you for the information) but this is starting to feel like a clown move by Microsoft. Follow my reasoning for a second, if I understood correctly Microsoft is basically forcing everyone who wants to use hotmail with a third party app to install Outlook for Android in order to have a workaround. Sure, you can "turned off notifications and don't bother with the Outlook app" but why should you be forced to download an app you don't want? Keep in mind that every download on the PlayStore is accounted for and at this rate Outlook, which is now ranked 7th in the Productivity Apps ranking, will climb a few steps without people actually using it. Not to mention that although you can turn off notifications the thing is still running in the background, wasting processing power, memmory and battery.

    Personally I started moving away from hotmail when, in another clown move, Microsoft capped storage to 15Gb, of which only 5Gb are actually useable. My hotmail address right now serves just to recieve a handfull of newsletters I didn't bother to update, everything I need on a daily basis has already been moved to GMail so for now I will simply remove it from BB Hub and check it every few days on the desktop, along with this thread. I think everyone in the same situation should do the same and start boycotting Microsoft. And if you do have to use this workaround, rate the Outlook App with one star and review it with a "was forced to donload this in order to solve syncing issues with a third party app". We are the clients, they work for us, not the other way around. If Microsoft can't deliver a useable product the competition certainly can.

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