BlackBerry android devices or any Google device can't connect to outlook server

Anonymous
2024-01-18T10:50:38+00:00

Hello, I have changed my password with outlook and after I tried to updated with BlackBerry hub services either on my android device or Pixel 8 can't authenticate or connect to server errors persists. Microsoft Azure certificate comes faulty as well and I need a solution for it because it looks like nobody in this office using BlackBerry hub app in pixel 8 and even BlackBerry key2 can't connect to outlook. After uninstall and reinstall does the same "can't connect to server" or "can't authenticate" error not on exchange server, imap or pop. I tried everything and Microsoft seems not to answer questions about it.

Outlook | Outlook for mobile | Outlook for Android | For home

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  1. Anonymous
    2024-03-20T15:21:08+00:00

    Remember that the Microsoft paid Office365 email works fine under exchange with HUB+. I also have my own domain for my email as well. Better to own your main email vs a free account they can take away! My free email under live.com still works with Inbox, but it shows the authentication error every now and then... I ignore it and it still syncs anyway.... Also, I use my main gmail account used with the Android account for my contact list Sync only. The Microsoft's contact (people) is horrible! The fields don't match etc... Google got the contact list right at least for now.... Everything else Syncs with Office365 account, email, Calandar, tasks, notes etc... The free account is and should be secondary...

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  2. Anonymous
    2024-03-20T16:04:52+00:00

    I was wondering if this problem only affected free Hotmail/Outlook accounts. Thanks for clarifying that.

    It looks like Microsoft 365 Personal is about $69.99 per year which is not bad assuming it fixes the problem. I'd hate to pay for a service that has been free for 25+ years, but at least the option is there. The other option is moving to Gmail which doesn't have the sync issues (at least not yet).

    Update: There's also a Microsoft 365 Basic for $19.99 per year. Do you know if that would also solve the issue?

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  3. Anonymous
    2024-03-20T16:18:58+00:00

    Right, you're mostly paying for a proper Microsoft Exchange account for the most part... And for just a little bit more you can add another additional(s) Exchange accounts as well.

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  4. Anonymous
    2024-03-20T16:35:30+00:00

    I am a 365 subscriber and I can confirm that having a subscription makes no difference; I've been having the problem since January and no sign of it going away at the moment.

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  5. Anonymous
    2024-03-20T16:43:23+00:00

    Ahh, that sucks. Thanks for letting us know.

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