BlackBerry android devices or any Google device can't connect to outlook server

Anonymous
2024-01-18T10:50:38+00:00

Hello, I have changed my password with outlook and after I tried to updated with BlackBerry hub services either on my android device or Pixel 8 can't authenticate or connect to server errors persists. Microsoft Azure certificate comes faulty as well and I need a solution for it because it looks like nobody in this office using BlackBerry hub app in pixel 8 and even BlackBerry key2 can't connect to outlook. After uninstall and reinstall does the same "can't connect to server" or "can't authenticate" error not on exchange server, imap or pop. I tried everything and Microsoft seems not to answer questions about it.

Outlook | Outlook for mobile | Outlook for Android | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

357 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2024-03-05T01:39:43+00:00

    Thank you so much, I tried many things including from this thread and THIS was the only thing that worked for me!!

    Thank you for ending the waste of time it has been to try to fix this issue.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  2. Anonymous
    2024-03-05T03:19:10+00:00

    I found a workaround, download outlook app and login it . Go to outlook's settings and tap mail account and you can see "sync calendar", turn on it .

    Outlook calendar will be added to phone's calendar .

    My phone is Huawei mate 60 pro, it's working fine on my phone.

    Hope this workaround can help you.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  3. Anonymous
    2024-03-09T07:13:47+00:00

    Has anyone managed to get a useful response from Microsoft?

    Was this answer helpful?

    0 comments
  4. Anonymous
    2024-03-09T07:41:23+00:00

    Yeah, this: https://support.microsoft.com/en-au/office/outlook-and-other-apps-are-unable-to-connect-to-outlook-com-when-using-basic-authentication-f4202ebf-89c6-4a8a-bec3-3d60cf7deaef

    Basically, they say use apps with OAuth. Legacy auth methods to Outlook will cease to function. Until BB implements OAuth, login via IMAP (I've described this a couple of posts above).

    Was this answer helpful?

    0 comments
  5. Anonymous
    2024-03-10T05:11:00+00:00

    Same problem...can't reload hotmail account back on to blackberry hub

    Was this answer helpful?

    0 comments