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Hello, I have changed my password with outlook and after I tried to updated with BlackBerry hub services either on my android device or Pixel 8 can't authenticate or connect to server errors persists. Microsoft Azure certificate comes faulty as well and I need a solution for it because it looks like nobody in this office using BlackBerry hub app in pixel 8 and even BlackBerry key2 can't connect to outlook. After uninstall and reinstall does the same "can't connect to server" or "can't authenticate" error not on exchange server, imap or pop. I tried everything and Microsoft seems not to answer questions about it.
Using Outlook for Android for personal email and calendar management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
hey, happy it worked for you. but this isn't working for me. i am unable to add my hotmail account to the BB Hub anymore. Tried hotmail.com & outlook.office365.com for server and ports 443 & 993 - both / any combination didn't work as yet.
So, people DO NOT DELETE THE ACCOUT on the BB HUB, live with the pop up for now.
Its very hit and miss. I just deleted my Hotmail account within Hub+ from my TabS5e, to try a workaround; the workaround didn't work, but was able to add my Hotmail to Hub+ without any issues, using all the Hub+ default settings.
As an experiment I setup the Samsung Mail app on my phone and that works with my Hotmail, without any authentication prompts.
Currently on Hub+ I am still getting regular password update prompts, which I now just clear; however, the app seems to be synching ok.
thanks for the solution, but this works only for emails with BB Hub. Contacts and Calendar is not synced.
Hi Gabriel
Thank you for this update. I was wondering if you could help/advise particularly on compatibility between Blackberry Hub+ and the new requirements for Outlook. I continue to get requests for me to reenter the password and when I do that it not being validated on my Blackberry Hub Inbox running on Android with my Pixel 6a.
I'm not very tech savvy so don't really understand if there is some way of getting things to work properly again or if I have no chance now of being able to use BB Hub for my email/calendar/notes. I find the way I can integrate multiple accounts and calendars on BB Hub much more user-friendly than Outlook on the mobile phone.
So, is there anything I can do to get things back to how they were. I currently have a free outlook account although I paid for the Office Home and Business 2019 suite so have a paid for Outlook on my laptop.
I'd really appreciate your thoughts as I am finding this all quite stressful and I don't really have the tech skills to fix it.
Thanks
Charlotte
thanks for the solution, but this works only for emails with BB Hub. Contacts and Calendar is not synced.
I agree my contacts are not synced. I have used the blackberry hub with my Samsung s 22 for over 2 years and also have had the update password and update settings pop up messages since end of January.