BlackBerry android devices or any Google device can't connect to outlook server

Anonymous
2024-01-18T10:50:38+00:00

Hello, I have changed my password with outlook and after I tried to updated with BlackBerry hub services either on my android device or Pixel 8 can't authenticate or connect to server errors persists. Microsoft Azure certificate comes faulty as well and I need a solution for it because it looks like nobody in this office using BlackBerry hub app in pixel 8 and even BlackBerry key2 can't connect to outlook. After uninstall and reinstall does the same "can't connect to server" or "can't authenticate" error not on exchange server, imap or pop. I tried everything and Microsoft seems not to answer questions about it.

Outlook | Outlook for mobile | Outlook for Android | For home

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  3. Anonymous
    2024-02-17T19:54:01+00:00

    Hello, exactly the same issue here. Regular interruptions in mail delivery since 2 weeks, last days it got worse. Today I tried everything I could find (servers, ports, 2-step auth, app password, changing my password...) Nothing worked. At the end I tried to delete my account from the phone. I should not have done it because now I can't recreate it at all and my calendar is gone.

    I hope Microsoft will solve the issue ASAP, but for the moment they do not seem much concerned...

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  4. Anonymous
    2024-02-18T07:36:36+00:00

    Hi all,

    I see that Microsoft has changed the status again to 'investigating' (as of 15th Feb), so it is still being looked at and hopefully a solution will be found.

    Outlook and other apps are unable to connect to Outlook.com - Microsoft Support

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  5. Anonymous
    2024-02-20T18:01:05+00:00

    The MS support page (link included by Saxacat in the above post), has a link to an Answers forum (see highlighted in screenshot), that currently contains 52 pages of posts.

    The sorry saga continues, but we are not alone.

    Image

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