BlackBerry android devices or any Google device can't connect to outlook server

Thanks very Much Saxacat: my android version shows 8.1.0 I do not know where the software info is located, however likely not important. New issue = Certificate error when I change the office365.com default to office.live.com = Identity of certificate cannot be verified, click on trust anyway = Accounts your *** hotmail.com can't be verified. If i change server name to outlook.live.com/mail/ then error shows can't connect to server, update settings!! What is odd to me when I cancel my attempt to make changes, the go back in again the default Server name still shows Outlook.office365.com... why does it revert back to this account, I do not have an office365 account my previous employer did. They let me keep the phone and same number and I changed it all over to a personal phone account with same cell provider. It almost seems to me this is still tied into my employers account somehow. However why can I access emails from my phone using google instead of what is setup under account server settings?

Long story short I have given UP on getting HUB to work with MS! However I did locate a Outlook Light APP and installed it instead, previous suggested App by MS was not compatible. I tested it from my PC to my Hotmail and it was very fast to arrive to my phone... so it appears will simply have to use this APP until MS resolves their current issues. At least I have my phone able to email again for now.

WalterJJ,

You could try the solution of IMAP for your hotmail account on your BB Motion but I'm not sure if Microsoft Authenticator will work on Android 8 0.

But if you want to give the hub another go, download and install MS authenticator on your Motion, and add your Hotmail account to it. Go into "Update how you sign in and verify". Then go into "App passwords". Copy that App password for your email password to put into your Hotmail account that you setup in the hub. Remember this part.

Once you're in the hub, setup your account but clicking on the cog ⚙️ icon or going into settings then into manage accounts. Add an account here and enter your email address but don't click next. Instead do a manual setup but clicking that in the lower left of your screen. Then choose IMAP and enter the email server and port information exactly which I posted previously above say about 10 postings ago. I've been using my hub on my two hotmail and one outlook account without any issues. No more authentication issues on my accounts popping up, etc. I have access to all my emails folders as well. So until Microsoft or BB fix the Microsoft Exchange handshaking issues, this has been the best solution for me.

Glad you found a solution.

However, if you decide to give Hub+ another go, outlook.office365.com is, to the best of my knowledge, the correct server address for all Hotmail, and does not need an Office365 account. I have 3 Hotmail addresses, only one of which is associated with an Office365 account, but the server address for all 3 is outlook.office365.com (all lower case).

Cheers

Glad you found a solution.

However, if you decide to give Hub+ another go, outlook.office365.com is, to the best of my knowledge, the correct server address for all Hotmail, and does not need an Office365 account. I have 3 Hotmail addresses, only one of which is associated with an Office365 account, but the server address for all 3 is outlook.office365.com (all lower case).

Cheers

The same applied to my personal Outlook email addresses - no need for an Office365 account, putting in the outlook.office365.com server on manual set-up worked once I'd enabled POP3 on all devices in Outlook using a browser (not my phone). It is still a partial solution, as it doesn't cover Calendar or Task.

My sentiments precisely.