BlackBerry android devices or any Google device can't connect to outlook server

10 Feb, 8am (UK) its only happened a few times in the last 24hrs, so getting less frequent. I mostly just ignore it now, clearing the change password message without even attempting to insert the password. I reverted back from 2FA, purely because when I was trying to insert a password, it was easier to use one I knew, rather than go through the process of generating one; also, 2FA made no difference to the problem.

One thing I am trying to keep an eye on; I have a couple of Hotmail addresses, the one that ends in .co.uk is the one that seems to cause the problems; the one ending .com I don't think has had the same issue.

I'm giving it another week and if its still happening, I think I will start migrating over to google email. The Outlook app works fine on my devices, but it doesn't suit my needs, Hub+ does.

Well, it keeps logging me out. It is intermittent. I enter the generated password and lasts less than 24 hrs. I lost the count of how many times I have logged in my Microsoft account and log back in again.

After about a week or so without seeing any error prompts, I'm now seeing them again more frequently. Mail still going through (perhaps delayed), but seems like it's going back downhill again.

Sharing news article referencing the issue: https://www.bleepingcomputer.com/news/microsoft/microsoft-fixes-connection-issue-affecting-outlook-email-apps/

"*Update February 05, 05:11 EST:*After saying the Outlook.com connection issues were fixed, Microsoft published an update confirming that it's still receiving reports from customers not being able to log into their accounts.

Update February 05, 16:43 EST: Microsoft says the issue has now been resolved."

No, it has not.

I'm also reading that setting up an app password for 2 step verification is a solution but it's not clear whether this is required or really works.

I just tried to remove my acct and re-add to Hub services. I now have this new message:

AADSTS50177: User account '(my acct)' from identity provider 'live.com' does not exist in tenant 'BlackBerry' and cannot access the application '729b2548-d6ae-4ec1-a6a2-5b005b3117bf'(BlackBerry Hub+ Services) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.

Is there a way to stop BB Hub from looking at live (from what I googled, that is old...), and, rather, have it look to the current AD?

Or, is there something I have to do differently? I think I may have 2 outlook accts-an old one from an old email, and my newer current outlook acct.