BlackBerry android devices or any Google device can't connect to outlook server

Anonymous
2024-01-18T10:50:38+00:00

Hello, I have changed my password with outlook and after I tried to updated with BlackBerry hub services either on my android device or Pixel 8 can't authenticate or connect to server errors persists. Microsoft Azure certificate comes faulty as well and I need a solution for it because it looks like nobody in this office using BlackBerry hub app in pixel 8 and even BlackBerry key2 can't connect to outlook. After uninstall and reinstall does the same "can't connect to server" or "can't authenticate" error not on exchange server, imap or pop. I tried everything and Microsoft seems not to answer questions about it.

Outlook | Outlook for mobile | Outlook for Android | For home

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  1. Anonymous
    2024-02-04T03:29:23+00:00

    I just sent a test message from my BlackBerry Hub+from one of my outlook accounts to another one. It took less than 10 seconds from when I sent and it came in on the other account.

    If there is a backlog of messages on the server to which you connect, it can take a while for everything to get synchronized.

    The nice thing is I'm not getting the red blinking light to inform me Hub+ isn't able to authenticate with outlook.com.

    Regards,

    Anders

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  2. Anonymous
    2024-02-04T07:20:06+00:00

    Well, as of this morning (Sun) in the UK, my app is still pestering me to update my password and refusing to accept it, on both my Android devices.

    No emails got through during the night (they did in my Outlook app). I deleted my account in The BB App Manager, and eventually managed to get through the process of setting it up again, but a few minutes later it again requested me to update my password.

    Edit:

    I see on the Microsoft website the status has been changed from 'Resolved' to 'Mitigating'.

    Outlook and other apps are unable to connect to Outlook.com - Microsoft Support

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  3. Anonymous
    2024-02-04T13:07:40+00:00

    In the Northeast US, as of Sunday morning, I'm seeing no connection errors and mail is being sent and received without any delay. Seems MS has regional issues they are working through.

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  4. Anonymous
    2024-02-04T13:53:03+00:00

    Are you using two-step authentication on the account?

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  5. Anonymous
    2024-02-04T14:16:56+00:00

    Nope, just working as it always used to. Enter email address and password in Hub acct creation-> connect!

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