BlackBerry android devices or any Google device can't connect to outlook server

Anonymous
2024-01-18T10:50:38+00:00

Hello, I have changed my password with outlook and after I tried to updated with BlackBerry hub services either on my android device or Pixel 8 can't authenticate or connect to server errors persists. Microsoft Azure certificate comes faulty as well and I need a solution for it because it looks like nobody in this office using BlackBerry hub app in pixel 8 and even BlackBerry key2 can't connect to outlook. After uninstall and reinstall does the same "can't connect to server" or "can't authenticate" error not on exchange server, imap or pop. I tried everything and Microsoft seems not to answer questions about it.

Outlook | Outlook for mobile | Outlook for Android | For home

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  1. Anonymous
    2024-02-02T13:09:50+00:00

    On Google Pay, under subscriptions you can freeze the automatic payments up to 3 months. I did it before next billing until the problem is solved. So I suggest the same so you don't get billed for next month and when it gets solved then you can reactivate. It is a Microsoft problem, they have the problem even with Windows phones and outlook application for other Android devices. I have chatted with them several times and finally an agent admitted it as a Microsoft issue (like a firewall) that technical team and developers are working on the server. As today, only AWS can connect with Microsoft server after an update and I find it odd. How Android devices can't connect through ActiveSync, Imap or Pop? Even in own Microsoft platform but Amazon can. That's the million dollar question. Million of people are shutdown thought third party apps when trying to connect to Microsoft server. Sooner or later this will be solved.

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  2. Anonymous
    2024-02-02T21:22:29+00:00

    I get authentication error intermittently and simply ignore. However, email and calendar seem to be working normally. I have not reconfigured anything.

    Must say I'm surprised how many people subscribe to BB Hub.

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  3. Anonymous
    2024-02-03T11:33:42+00:00

    Dont be so fast, its 100% a Microsoft issues and although like you I am hoping BB can provide an update that

    works around Microsoft being incompetent its not really their issue,

    Sooner rather than later hopefully it will get fixed

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  4. Anonymous
    2024-02-04T02:22:01+00:00

    I might jinx it by posting, but it seems to be resolved here in Minnesota, USA. I haven't seen an authentication error for several hours this afternoon. Emails seem to be coming through promptly as well.

    I am running the BlackBerry Hub+ on my Key2 LE and same with Thunderbird on my PC.

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  5. Anonymous
    2024-02-04T03:08:24+00:00

    Authentication issue is not there anymore for me. HOWEVER, e-mails seemed to be coming in delayed compared to the outlook app/real-time e-mail. Anyone else having delays when getting the e-mail notification?

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