BlackBerry android devices or any Google device can't connect to outlook server

Anonymous
2024-01-18T10:50:38+00:00

Hello, I have changed my password with outlook and after I tried to updated with BlackBerry hub services either on my android device or Pixel 8 can't authenticate or connect to server errors persists. Microsoft Azure certificate comes faulty as well and I need a solution for it because it looks like nobody in this office using BlackBerry hub app in pixel 8 and even BlackBerry key2 can't connect to outlook. After uninstall and reinstall does the same "can't connect to server" or "can't authenticate" error not on exchange server, imap or pop. I tried everything and Microsoft seems not to answer questions about it.

Outlook | Outlook for mobile | Outlook for Android | For home

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  1. Anonymous
    2024-02-01T09:17:02+00:00

    This is still very flaky. I am holding on to my eas settings and password. I also seemed to have a period yesterday when authenticaton and emails were functional on Hub+ but have seen the "need password" notification again.

    So my take on that is that the issue is not generally fixed, despite MS stating that it is "solved".

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  2. Anonymous
    2024-02-01T12:00:09+00:00

    I successfully loaded 2 email accounts last night. (East coast, US). It looked great and I was happy to have my email hub back.

    This morning I am back to getting the error. Bummed.

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  3. Anonymous
    2024-02-01T16:12:24+00:00

    As of this afternoon (UK), unable to access any email on Hub+ on either of my devices. Tried using generated password but won't authenticate. Tried generating a new password, same problem. Tried deleting account and reinstalling same problem

    Update:

    I've binned two-step verification on my hotmail account.

    I then tried to set up the account using the BlackBerry Hub+ Services app and managed to get it up and running on both devices. We'llsee how long it works.

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  4. Anonymous
    2024-02-01T16:55:19+00:00

    Still does not work... BlackBerry Inbox... Microsoft personal email .live account with 2FA on, using Microsoft generated password...

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  5. Anonymous
    2024-02-01T17:22:56+00:00

    ORANGE means Server problem. It is Microsoft Server

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