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Hello, I have changed my password with outlook and after I tried to updated with BlackBerry hub services either on my android device or Pixel 8 can't authenticate or connect to server errors persists. Microsoft Azure certificate comes faulty as well and I need a solution for it because it looks like nobody in this office using BlackBerry hub app in pixel 8 and even BlackBerry key2 can't connect to outlook. After uninstall and reinstall does the same "can't connect to server" or "can't authenticate" error not on exchange server, imap or pop. I tried everything and Microsoft seems not to answer questions about it.
Using Outlook for Android for personal email and calendar management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I received a reply from BlackBerry support, confirming that it's a Microsoft issue. The provided the following support link:
It just started working again for me. Tried to create outlook acct in Hub and connected on first shot.
This worked for about 3 hrs and now requesting password update once again!
I read in another thread, best to ignore the prompt. With successive retries, Hub will connect eventually.
Hi,
New to Blackberry Hub+. Feel as if I've been missing out all these years. Blackberry was my life and I didn't realise this app existed.
Just to make sure I'm not doing anything wrong and it's the problem that you are all discussing and not me. Can I clarify that when I go to link my Outlook 365 account to the Hub I use an app password from Microsoft? I've typed in my email address, then entered the app password and then I get the authentication error. Is there anything else I should be doing to link email or is this the problem that is happening at the moment?
Thanks.