BlackBerry android devices or any Google device can't connect to outlook server

Anonymous
2024-01-18T10:50:38+00:00

Hello, I have changed my password with outlook and after I tried to updated with BlackBerry hub services either on my android device or Pixel 8 can't authenticate or connect to server errors persists. Microsoft Azure certificate comes faulty as well and I need a solution for it because it looks like nobody in this office using BlackBerry hub app in pixel 8 and even BlackBerry key2 can't connect to outlook. After uninstall and reinstall does the same "can't connect to server" or "can't authenticate" error not on exchange server, imap or pop. I tried everything and Microsoft seems not to answer questions about it.

Outlook | Outlook for mobile | Outlook for Android | For home

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  1. Anonymous
    2024-01-18T17:31:54+00:00

    Dear Walter Matthaus

    Good day! Thank you for posting in the Microsoft Community. We'll be happy to help!

    First of all, we apologize for the inconvenience and inconvenience caused to your work. Based on your description, I've read your question carefully, given that your problem involves outlook for mobile, due to the lack of certain authority and knowledge of our forum, we have a professional team responsible for it, so in order to better help you and no longer waste your more time, please ask the team for help, there will be professional engineers to help you, for details, please kindly refer to : Get in-app help for Outlook for iOS and Android

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    Thank you in advance for your understanding. Your patience and cooperation will be greatly appreciated. I hope for all the best!

    Sincerely

    Kerry Chen | Microsoft Community Moderator

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  2. Anonymous
    2024-01-18T13:08:26+00:00

    Dear Walter Matthau,

    Good day!

    Thank you for posting to the Microsoft Community. We are glad to assist. We are looking into your situation, and we will update the thread shortly.

    Appreciate your patience and understanding and thank you for your time and cooperation.

    Sincerely,

    Microsoft Community

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