BlackBerry android devices or any Google device can't connect to outlook server

Anonymous
2024-01-18T10:50:38+00:00

Hello, I have changed my password with outlook and after I tried to updated with BlackBerry hub services either on my android device or Pixel 8 can't authenticate or connect to server errors persists. Microsoft Azure certificate comes faulty as well and I need a solution for it because it looks like nobody in this office using BlackBerry hub app in pixel 8 and even BlackBerry key2 can't connect to outlook. After uninstall and reinstall does the same "can't connect to server" or "can't authenticate" error not on exchange server, imap or pop. I tried everything and Microsoft seems not to answer questions about it.

Outlook | Outlook for mobile | Outlook for Android | For home

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  1. Anonymous
    2024-01-26T17:50:01+00:00

    Thank You for that information. I should try to install Outlook app to get my Outlook account data back into Android phone. I have also all my mail, contacts and calendars on Outlook account since Microsoft released Outlook and until 24.January it all worked well on phones.

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  2. Anonymous
    2024-01-26T17:27:08+00:00

    Spacesnow,

    No, I only have two Microsoft accounts that I am syncing Contacts and Calendars, and I'm doing that with the Outlook app. That makes Contacts and Calendars available to any Contact or Calendar app and keeps everything synced. I turned off notifications and I don't bother with the Outlook app except to keep Contacts and Calendars in sync on my phone for those 2 accounts. I am using Edison as a unified inbox for all my Gmail, Outlook, and my Activesync work account. I actually set up a Microsoft account that I have used across all my devices for years that I don't even use for anything else except keeping everything synced (Edge browser, Contacts, Calendars, Settings, Onedrive, Onenote...). I don't do email in there.

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  3. Anonymous
    2024-01-26T17:04:06+00:00

    That is not my experience. I just tried at least 6 email apps on my phone when the HUB stopped working to evaluate alternatives, and every single one worked. This is on my Samsung S23 Ultra. I haven't found one that does everything HUB+ does, but they all authenticated and worked as expected.

    So you can confirm You managed to add MS activesync accounts into Your S23 without problems? Where did you added the accounts? Under Settings-Accounts-Add Account-Exchange? Because I can also add any IMAP or POP account as well into phone but I can't add any ActiveSync accounts to get addresses and calendar synced.

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  4. Anonymous
    2024-01-26T16:56:08+00:00

    As now it again said my password is not correct, I do not think it is what I did solved the problem, but is only between BB Hub and outlook.com

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  5. Anonymous
    2024-01-26T16:53:42+00:00

    update: it worked for a few hours, and again telling that the password is incorrect, which BTW is not true, So I think the between BB Hub and outlook.com, there is something not compatible these days and it continues to disconnect from time to time.

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