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Hello, I have changed my password with outlook and after I tried to updated with BlackBerry hub services either on my android device or Pixel 8 can't authenticate or connect to server errors persists. Microsoft Azure certificate comes faulty as well and I need a solution for it because it looks like nobody in this office using BlackBerry hub app in pixel 8 and even BlackBerry key2 can't connect to outlook. After uninstall and reinstall does the same "can't connect to server" or "can't authenticate" error not on exchange server, imap or pop. I tried everything and Microsoft seems not to answer questions about it.
Using Outlook for Android for personal email and calendar management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Looks like they must have done a recent update because there is now an:
OR
'sign in with Microsoft' button in the Hub email options! Amazing!
Worked instantly (after verifying the sign in by 2FA that popped up as a notification - I also have Outlook installed as a backup).
Thanks Scout Arora1!
Not sure if this has been mentioned yet - or which devices it works on. BlackBerry support emailed me these instructions. I have a newer phone with Android (above 8) and this worked for me:
"If you currently have your Microsoft account configured in Hub, please remove it and then readd the account. After entering the email address in the Add Account flow, you will be asked for a password, below which is a button labeled "Sign in with Microsoft". Rather than entering the password, click this button and use the Microsoft prompts to login, accept any permission dialogs, and you should be able to complete the workflow and now access your email."
*I also signed up for beta but I believe this works on both regular & beta.
What an easy way out! When will you solve this problem for once and for all. It is annoying the fact that Microsoft keeps logging me out and I have to create multiple passwords over and over again. Now it doesn't connect at all. This has nothing to do with Outlook mobile, It has to do with logging in any mail client app. Such as, Blackberry Hub app.
When will you solve this problem for once and for all. It is annoying the fact that Microsoft keeps logging me out and I have to create multiple passwords over and over again. Now it doesn't connect at all.
I wonder if they are no longer supporting that version of Android (8.1), which would suck since that's what the latest BB devices run.
Re: two-step verification, the instructions are here: https://support.microsoft.com/en-us/account-billing/how-to-use-two-step-verification-with-your-microsoft-account-c7910146-672f-01e9-50a0-93b4585e7eb4