BlackBerry android devices or any Google device can't connect to outlook server

Anonymous
2024-01-18T10:50:38+00:00

Hello, I have changed my password with outlook and after I tried to updated with BlackBerry hub services either on my android device or Pixel 8 can't authenticate or connect to server errors persists. Microsoft Azure certificate comes faulty as well and I need a solution for it because it looks like nobody in this office using BlackBerry hub app in pixel 8 and even BlackBerry key2 can't connect to outlook. After uninstall and reinstall does the same "can't connect to server" or "can't authenticate" error not on exchange server, imap or pop. I tried everything and Microsoft seems not to answer questions about it.

Outlook | Outlook for mobile | Outlook for Android | For home

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  1. Anonymous
    2024-02-25T10:39:17+00:00

    Its very hit and miss. I just deleted my Hotmail account within Hub+ from my TabS5e, to try a workaround; the workaround didn't work, but was able to add my Hotmail to Hub+ without any issues, using all the Hub+ default settings.

    As an experiment I setup the Samsung Mail app on my phone and that works with my Hotmail, without any authentication prompts.

    Currently on Hub+ I am still getting regular password update prompts, which I now just clear; however, the app seems to be synching ok.

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  2. Anonymous
    2024-02-25T10:21:48+00:00

    hey, happy it worked for you. but this isn't working for me. i am unable to add my hotmail account to the BB Hub anymore. Tried hotmail.com & outlook.office365.com for server and ports 443 & 993 - both / any combination didn't work as yet.

    So, people DO NOT DELETE THE ACCOUT on the BB HUB, live with the pop up for now.

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  3. Anonymous
    2024-02-24T09:38:17+00:00

    Using Tnunderbird 115.8.0 (64-bit) I cannot send email from my @outlook.com using that OAuth2 setting, only by using Normal Password. So that information is either incorrect or there is a fault.

    Image

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  4. Anonymous
    2024-02-24T07:09:03+00:00

    Thanks for the update Gabriel, and your assistance throughout this.

    So, just to make sure I understand, the only way this will be resolved for Hub+ users, will be if Blackberry are able (or can be bothered) to update their app to support OAuth?

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  5. Anonymous
    2024-02-24T04:53:20+00:00

    This is really depressing that we as users won't have the option about whether we want to continue to use our apps and Outlook together. It is forcing us to use apps that are less user friendly and useful for what we want.

    Do you know the timeline for when this transition and loss of support will be complete?

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