BlackBerry android devices or any Google device can't connect to outlook server

Anonymous
2024-01-18T10:50:38+00:00

Hello, I have changed my password with outlook and after I tried to updated with BlackBerry hub services either on my android device or Pixel 8 can't authenticate or connect to server errors persists. Microsoft Azure certificate comes faulty as well and I need a solution for it because it looks like nobody in this office using BlackBerry hub app in pixel 8 and even BlackBerry key2 can't connect to outlook. After uninstall and reinstall does the same "can't connect to server" or "can't authenticate" error not on exchange server, imap or pop. I tried everything and Microsoft seems not to answer questions about it.

Outlook | Outlook for mobile | Outlook for Android | For home

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  1. Anonymous
    2024-02-29T17:23:23+00:00

    I've done what Walter Matthaus describes, and it works for two of my outlook accounts but not the third. It really is hit and miss - so frustrating, as the third is (of course) my main personal email account.

    I do wonder whether just as the other manufacturers drove out the BB handsets (the best ever business handsets in my opinion) so MS are now trying to drive out BB Hub+ (still the best business email/contacts/calendar app IMO). If so, I will move my (paid) business and (free) personal Outlook emails to another paid service that isn't a bully and isn't forever faffing around with different formats - and that works with Hub+ without my having to scour the internet for workarounds!

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  2. Anonymous
    2024-02-29T14:59:16+00:00

    Thanks, I'll try that out in a bit.

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  3. Anonymous
    2024-02-29T06:59:02+00:00

    If you can't open Microsoft account in your mobile browser then open it in your laptop and copy the password to the hub password box. Good luck

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  4. Anonymous
    2024-02-29T06:58:20+00:00

    Just open the hub window settings where you enter a password, minimize it and go to browser for your Microsoft following the instructions I gave you, highlight it and copy the password given, minimize and go back to the hub and paste it, submit and tap submit until it accept it. Sometimes it will accept it at the first try but you keep submitting without closing the hub window. If you can't open Microsoft account in your mobile browser then open it in your laptop and copy the password to the hub password box. Good luck

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  5. Anonymous
    2024-02-29T00:25:24+00:00

    Those options don't exist when I log in with my browser.

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