BlackBerry android devices or any Google device can't connect to outlook server

Anonymous
2024-01-18T10:50:38+00:00

Hello, I have changed my password with outlook and after I tried to updated with BlackBerry hub services either on my android device or Pixel 8 can't authenticate or connect to server errors persists. Microsoft Azure certificate comes faulty as well and I need a solution for it because it looks like nobody in this office using BlackBerry hub app in pixel 8 and even BlackBerry key2 can't connect to outlook. After uninstall and reinstall does the same "can't connect to server" or "can't authenticate" error not on exchange server, imap or pop. I tried everything and Microsoft seems not to answer questions about it.

Outlook | Outlook for mobile | Outlook for Android | For home

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  1. Anonymous
    2024-03-05T03:19:10+00:00

    I found a workaround, download outlook app and login it . Go to outlook's settings and tap mail account and you can see "sync calendar", turn on it .

    Outlook calendar will be added to phone's calendar .

    My phone is Huawei mate 60 pro, it's working fine on my phone.

    Hope this workaround can help you.

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  2. Anonymous
    2024-03-05T01:39:43+00:00

    Thank you so much, I tried many things including from this thread and THIS was the only thing that worked for me!!

    Thank you for ending the waste of time it has been to try to fix this issue.

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  3. Anonymous
    2024-03-04T11:10:07+00:00

    Microsoft said that they are monitoring the servers and disabling authentication occasionally with the "old" auth method to hinder attackers. That's why you see your Outlook emails in Hub sometimes working, sometimes not.

    A permanent solution would be for BB to switch to 2auth (or whatever the "new" auth method is called). There is no ETA. So in the meantime, setting your Outlook email in Hub via IMAP (as described in my previous post) is the only solution if you want to continue using BB Hub. 2FA won't do anything.

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  4. Anonymous
    2024-03-04T10:13:24+00:00

    After many attempts, I managed to get my Hotmail account working in BBHub on my Samsung S22. It occasionally pops up with the "****@hotmail.com needs a new password" error message, but I just ignore this and it goes away. I think emails are occasionally delayed, then several pop in at once. I didn't do anything special to get it working, just persevered with the published process.

    The problem started BEFORE I set up 2FA for Hotmail (I set 2FA up in response to the initial problem as one of the suggested fixes. It didn't make a difference).

    The odd thing is that it works sporadically as mentioned - usually these things either work, or don't. I can't think of anything that would explain this but I'm cynical regarding Microsoft here - they have absolutely no incentive to fix the problem since it only drives more people into using the Outlook app instead (I installed the Outlook app as a temporary measure while I was trying to get Hub working. Outlook on Android is, by comparison, awful).

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  5. Anonymous
    2024-03-01T20:52:22+00:00

    I have found a solution for Outlook email to work in Blackberry Hub for Android, and at the same time, for the Outlook Calendar and Outlook Contacts to sync with your phone's calendar and contact apps.

    1. Remove Outlook email account from Blackberry app.
    2. Install Outlook app and add your outlook.com email. Go into settings and enable calendar and contacts sync (imperative).
    3. Go into your phone's calendar and contact apps, and set them to show content from your newely configured and synced Outlook account.
    4. In Blackberry Hub, add your Outlook.com email. Go to Settings > Manage Accounts > + (top right) > Add email account. Enter your email and then click Manual Setup and IMAP. Fill this out using info at https://support.microsoft.com/en-au/office/pop-imap-and-smtp-settings-for-outlook-com-d088b986-291d-42b8-9564-9c414e2aa040 . For incoming server, you would enter IMAP server, and for outgoing, use SMTP server with "sign-in" enabled.

    Please don't blame Microsoft or Blackberry for these issues. Each has their own problems. These things are complicated. Things brake. With these solutions, you will be able to continue using your Hub, calendar and contacts just the way your did before. No more authentication prompts.

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