BlackBerry android devices or any Google device can't connect to outlook server

Anonymous
2024-01-18T10:50:38+00:00

Hello, I have changed my password with outlook and after I tried to updated with BlackBerry hub services either on my android device or Pixel 8 can't authenticate or connect to server errors persists. Microsoft Azure certificate comes faulty as well and I need a solution for it because it looks like nobody in this office using BlackBerry hub app in pixel 8 and even BlackBerry key2 can't connect to outlook. After uninstall and reinstall does the same "can't connect to server" or "can't authenticate" error not on exchange server, imap or pop. I tried everything and Microsoft seems not to answer questions about it.

Outlook | Outlook for mobile | Outlook for Android | For home

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  1. Anonymous
    2024-03-10T14:45:24+00:00

    Can't get the account reloaded into blackberry hub....won't authenticate password. Was intermittent for months and deleting and reloading account would work but now can't get the account reloaded into the BB hub.

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  2. Anonymous
    2024-03-10T13:26:07+00:00

    Just eliminate to the word Hotmail in your email.

    1. Try to mail yourself by changing the word hotmail.com for outlook.com.
    2. Check your Spam/junk folder
    3. If you find it, mark as not junk and start to use your email with outlook com domain.

    That's what I did with my older BlackBerry 10s.

    It works perfectly, all your incoming emails will continue but outgoing will be composed or replied as @outlook.com

    Let me know how it goes and If it works for you. It fails few times but you keep submitting until it accepts it.

    Good luck

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  3. Anonymous
    2024-03-10T05:11:00+00:00

    Same problem...can't reload hotmail account back on to blackberry hub

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  4. Anonymous
    2024-03-09T07:41:23+00:00

    Yeah, this: https://support.microsoft.com/en-au/office/outlook-and-other-apps-are-unable-to-connect-to-outlook-com-when-using-basic-authentication-f4202ebf-89c6-4a8a-bec3-3d60cf7deaef

    Basically, they say use apps with OAuth. Legacy auth methods to Outlook will cease to function. Until BB implements OAuth, login via IMAP (I've described this a couple of posts above).

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  5. Anonymous
    2024-03-09T07:13:47+00:00

    Has anyone managed to get a useful response from Microsoft?

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