BlackBerry android devices or any Google device can't connect to outlook server

Anonymous
2024-01-18T10:50:38+00:00

Hello, I have changed my password with outlook and after I tried to updated with BlackBerry hub services either on my android device or Pixel 8 can't authenticate or connect to server errors persists. Microsoft Azure certificate comes faulty as well and I need a solution for it because it looks like nobody in this office using BlackBerry hub app in pixel 8 and even BlackBerry key2 can't connect to outlook. After uninstall and reinstall does the same "can't connect to server" or "can't authenticate" error not on exchange server, imap or pop. I tried everything and Microsoft seems not to answer questions about it.

Outlook | Outlook for mobile | Outlook for Android | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

357 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2024-03-20T16:04:52+00:00

    I was wondering if this problem only affected free Hotmail/Outlook accounts. Thanks for clarifying that.

    It looks like Microsoft 365 Personal is about $69.99 per year which is not bad assuming it fixes the problem. I'd hate to pay for a service that has been free for 25+ years, but at least the option is there. The other option is moving to Gmail which doesn't have the sync issues (at least not yet).

    Update: There's also a Microsoft 365 Basic for $19.99 per year. Do you know if that would also solve the issue?

    Was this answer helpful?

    0 comments
  2. Anonymous
    2024-03-20T15:21:08+00:00

    Remember that the Microsoft paid Office365 email works fine under exchange with HUB+. I also have my own domain for my email as well. Better to own your main email vs a free account they can take away! My free email under live.com still works with Inbox, but it shows the authentication error every now and then... I ignore it and it still syncs anyway.... Also, I use my main gmail account used with the Android account for my contact list Sync only. The Microsoft's contact (people) is horrible! The fields don't match etc... Google got the contact list right at least for now.... Everything else Syncs with Office365 account, email, Calandar, tasks, notes etc... The free account is and should be secondary...

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2024-03-20T14:15:23+00:00

    "You need to enable syncing of calendar and contacts in Outlook app. That will enable it to show your calendar and contacts in the app that you were using before (e.g. Samsung Calendar, Samsung Contacts).

    For the emails yes, the IMAP/SMTP is the only functional solution AFAIK. You'll live with duplication of sent emails, until a solution can be found."

    Right, so this is actually not a fix as Contacts and Calendar still do not sync with BB Hub - it is a workaround at best for something that is still broken.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2024-03-20T12:50:17+00:00

    You could give the Samsung Email app and Samsung calendar app a try, they both currently work fine with Hotmail accounts; however, you don't get all the functionality of Hub+

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2024-03-20T12:28:31+00:00

    You need to enable syncing of calendar and contacts in Outlook app. That will enable it to show your calendar and contacts in the app that you were using before (e.g. Samsung Calendar, Samsung Contacts).

    For the emails yes, the IMAP/SMTP is the only functional solution AFAIK. You'll live with duplication of sent emails, until a solution can be found.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments