BlackBerry android devices or any Google device can't connect to outlook server

Anonymous
2024-01-18T10:50:38+00:00

Hello, I have changed my password with outlook and after I tried to updated with BlackBerry hub services either on my android device or Pixel 8 can't authenticate or connect to server errors persists. Microsoft Azure certificate comes faulty as well and I need a solution for it because it looks like nobody in this office using BlackBerry hub app in pixel 8 and even BlackBerry key2 can't connect to outlook. After uninstall and reinstall does the same "can't connect to server" or "can't authenticate" error not on exchange server, imap or pop. I tried everything and Microsoft seems not to answer questions about it.

Outlook | Outlook for mobile | Outlook for Android | For home

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  1. Anonymous
    2024-03-23T20:11:51+00:00

    I have a paid for personal Microsoft account and have the same problem with BlackBerry Hub still. You can sign in with a Work or School account but not a personal account. So I don't think paying for a personal 365 will help this issue.

    I logged on to my Microsoft account at the same time Bb asked for a password update and tried to find 'create password app' under security settings as someone else suggested,, but that option was not listed for me underneath the 2FA bit?

    I have given up after 2 months and added my personal email to the outlook app alongside my work emails. I was trying to keep my personal email separate. Plus i love the features of BBHub which I've used for many years.

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  2. Anonymous
    2024-03-20T20:52:27+00:00

    "I was simply pointing out that installing an additional app is really a minor inconvenience, which is mitigated by continued use of BB Hub."

    I am well aware. I wrote this in this very forum back in January -

    "No, I only have two Microsoft accounts that I am syncing Contacts and Calendars, and I'm doing that with the Outlook app. That makes Contacts and Calendars available to any Contact or Calendar app and keeps everything synced. I turned off notifications and I don't bother with the Outlook app except to keep Contacts and Calendars in sync on my phone for those 2 accounts."

    I'd say most people in here know that already. I'm just hanging around to see if there is ever a real fix.

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  3. Anonymous
    2024-03-20T20:20:51+00:00

    I was simply pointing out that installing an additional app is really a minor inconvenience, which is mitigated by continued use of BB Hub.

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  4. Anonymous
    2024-03-20T20:10:54+00:00

    Indeed.
    You went to a forum where you are trying to get a technical issue resolved.
    What you don't need are trolls, or people who question why you are on a board like this.
    I don't envy their lives.

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  5. Anonymous
    2024-03-20T18:21:44+00:00

    "I have to say, I envy your life, as such details as to having to install an app on a phone is an issue for you. There are many larger issues in the world/life, kudos to you for not having exposure to those."

    What are you talking about? I installed an app to work around this a long time ago (Edison Mail), and enabled Outlook for synching of Calendar and Contacts and I'm doing just fine. I'm just pointing out that it is still broken, and monitoring this forum in case a real fix actually comes along. This forum is specifically about this problem. If you are not interested and want to focus on all your other problems, go right ahead.

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