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Hello, I have changed my password with outlook and after I tried to updated with BlackBerry hub services either on my android device or Pixel 8 can't authenticate or connect to server errors persists. Microsoft Azure certificate comes faulty as well and I need a solution for it because it looks like nobody in this office using BlackBerry hub app in pixel 8 and even BlackBerry key2 can't connect to outlook. After uninstall and reinstall does the same "can't connect to server" or "can't authenticate" error not on exchange server, imap or pop. I tried everything and Microsoft seems not to answer questions about it.
Using Outlook for Android for personal email and calendar management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Yes, for that part you need the Outlook app so that it syncs it for you. I think you might be able to do it with Gmail app too.
Yes at that time the IMAP configuration in BB HUB for an Hotmail account works fine for email but nada for contacts and planning.
You don't need to pay Microsoft for the email, you just setup the Outlook account in Hub via IMAP. It's explained on previous pages. It works fine.
Thanks for the suggestions. My BBHub used to be like that too, I had a persistent authentication error most of the time and a few times a day it synced on its own with the emails coming through. Since Outlook forced me to reset the password I was unable to get it working again so as of now I simply removed the account from BBHub to get rid of the authentication error notification.
Personally I have no intention of paying for a MS plan. I already pay for Google One, which is litterally half the price for double the storage space and much more integrated in the phone, being and Android device. I have slowly and gradually moved from Outlook to GMail since I replaced my BB10 phone with one running Android, so I guess this will be the final nail in the coffin for me to stop using my MS account for anything outside XBox login.
And before paying for MS Exchange and advice you to read a bit more. I have skipped quite a few pages in this thread so there may be something I missed but I recall quite a few people complaining corporate accounts and users with Office360 licenses didn't sync, so even with paid MS Exchange subscriptions maybe some sync and others don't...
So far in BB HUB and Inbox, I'm able to use my MS free email account with having 2FA on (keep the "Passwordless account" option OFF in the security section), while using the MS provided onetime password. I get the authentication error a few times a day, however all my emails seem to still come through. I think if your free email is important enough it would be best to convert it into a MS Exchange plan 1. I'm thinking of doing this next if there is no remedy soon... It's only $4 a month and it should solve this issue. My other paid MS Exchange account works perfectly and never has this error. Especially if you need ActiveSync to sync all your other items like Notes, Tasks, and Calander etc... However, I only use my Gmail account for contacts as it's much superior to MS on that alone. Plus, you'll eliminate the stupid adds (while using browser to see email) and get 50GB of space with a paid account. I guess you get what you pay for... Not that I want to give MS any more money, but Exchange is about the best email setup out there is right now...