BlackBerry android devices or any Google device can't connect to outlook server

Anonymous
2024-01-18T10:50:38+00:00

Hello, I have changed my password with outlook and after I tried to updated with BlackBerry hub services either on my android device or Pixel 8 can't authenticate or connect to server errors persists. Microsoft Azure certificate comes faulty as well and I need a solution for it because it looks like nobody in this office using BlackBerry hub app in pixel 8 and even BlackBerry key2 can't connect to outlook. After uninstall and reinstall does the same "can't connect to server" or "can't authenticate" error not on exchange server, imap or pop. I tried everything and Microsoft seems not to answer questions about it.

Outlook | Outlook for mobile | Outlook for Android | For home

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  1. Anonymous
    2024-05-24T16:34:38+00:00

    I can't send out through smtp now

    Was working fine on imap for months...

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  2. Anonymous
    2024-05-24T15:32:52+00:00

    This has been frustrating me for weeks. Started looking for an all in one like hub.n I was ready to dump it but...minutes ago I tried this. Manual setup. It works under Imap

    POP, IMAP, and SMTP settings for Outlook.com - Microsoft Support

    Good luck. Years later I've still not found anything that competes with the Balckberry hub but as a subscriber now...stuff has to work. It is obviously related to activesync and 2 FA

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  3. Anonymous
    2024-05-21T15:40:19+00:00

    Yes, this is the way you are supposed to do it from the get go while using 2FA.

    But, even using the Microsoft password, HUB was still giving the authentication error. For me I was getting the error a few times a day, but it still was eventually syncing everything. This error was only in my free Microsoft account. My Office365 paid account always has worked fine. Since I did not need AxtiveSync with my free account and only usedbit it for email I went ahead and converted to just an IMAP email account to solve this issue.

    It's hard to tell if BlackBerry needs the fix or Microsoft at this point.

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  4. Anonymous
    2024-05-21T10:27:17+00:00

    Hi,

    I just wanted to let you and everyone know I have now fixed all of mine. I had 3 Microsoft accounts all constantly asking for passwords and emails.comimg through intermittent.

    I went into account number 1 on my computer and set up 2 factor authentication and have an authenticator app for it. This then means the BBHub won't connect without a special password. In the security settings on the Microsoft account you need to get a new app password and it is this app password that you use in the BB hub for account number 1 rather than your usual email account password. This is because BBHub cant ask you to use the authenticator and confirm a code with it, I think.

    So there we have it. I've done this for all 3 accounts, sent test emails and they all been sent and delivered immediately with notifications straight away.

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  5. Anonymous
    2024-04-30T12:46:49+00:00

    hi!

    I have an S22+ Android/Samsung, so I will perhaps try the steps you mentioned above. Do your contact and calendar items sync?

    I haven't got so far as to try the full functionality of the calendar yet (meetings, appointments etc), although anniversary stuff has synced over, so something in the calendar is working.

    Contacts was my main issue and I solved this by going into the mobile outlook app (using a Samsung Note 9, Android 10 FYI) and you need to go to:

    Outlook App

    Settings

    Contacts

    Sync Contacts >> Toggle ON

    Repeat this same step for calendar to have the best opportunity to sync your Hotmail calendar:

    Outlook App

    Settings

    Calendar

    Sync Calendar>> Toggle ON

    (Apologies if any of this has been covered in the last 27 pages, this post and my initial post are what have been successful for me to get most of my Blackberry experience back, for my personal usage/needs since Blackberry Hub stopped working on Android 7 and below).

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