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Hello, I have changed my password with outlook and after I tried to updated with BlackBerry hub services either on my android device or Pixel 8 can't authenticate or connect to server errors persists. Microsoft Azure certificate comes faulty as well and I need a solution for it because it looks like nobody in this office using BlackBerry hub app in pixel 8 and even BlackBerry key2 can't connect to outlook. After uninstall and reinstall does the same "can't connect to server" or "can't authenticate" error not on exchange server, imap or pop. I tried everything and Microsoft seems not to answer questions about it.
Using Outlook for Android for personal email and calendar management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Does using app password work for you? I've never gotten my hub to accept the generated app password...
Yes, I'll pay more for the privilege of using the Hub.
Same here for at least the last few weeks.
I also recently got this email from Microsoft:
Action Needed – You may lose access to some of your third-party mail and calendar apps
Update your sign-in technology before September 16th, 2024 to maintain email access.
The safety and security of your information is top priority for Microsoft. To help keep your account secure, Microsoft will no longer support the use of third-party email and calendar apps which ask you to sign in with only your Microsoft Account username and password. To keep you safe you will need to use a mail or calendar app which supports Microsoft’s modern authentication methods. If you do not act, your third-party email apps will no longer be able to access your Outlook.com, Hotmail or Live.com email address on September 16th.
What do you need to do?
If you are receiving this email, you are currently using an email or calendar app that uses a less secure authentication method to connect to your Outlook.com email account. You will need to upgrade your third-party mail and calendar app to a version which supports modern authentication methods.
Microsoft provides free versions of Outlook for your PC, Mac, iOS, and Android devices which can be easily downloaded and connect to your email account. Using an updated version of an Outlook application will ensure you are connecting in the most secure way.
How can you set up your Gmail, Apple Mail, or other third-party mail application?
Various non-Microsoft applications will have their own steps for connecting to your Outlook.com email account using modern authentication methods. See our help article - Modern Authentication Methods now needed to continue syncing Outlook Email in non-Microsoft email apps. However, you may need to contact the creators of those applications to provide you with instructions. In many cases, simply removing and re-adding your account with the latest version of that application will configure it to use modern authentication methods.
Unfortunately I think we are screwed come September 16th. Hub+ doesn't allow modern authentication methods and it doesn't look like they are going to provide an update that adds support for that. I personally would gladly pay $20 or even $50 a year (currently they are only charging $0.99 per month) if it means getting a fix for this issue.
I am now getting occasional authentication errors even with imap.... Anyone else??
I personally switched to the Edison mail app (which is free). Maybe not as good, but at least I have a unified inbox for my emails, color coding and a good layout when I open an email message. Everything works, so in the end, good enough for me. Still have my Hub subscription, hoping that BB will eventually fix the issue at some point.