BlackBerry android devices or any Google device can't connect to outlook server

Anonymous
2024-01-18T10:50:38+00:00

Hello, I have changed my password with outlook and after I tried to updated with BlackBerry hub services either on my android device or Pixel 8 can't authenticate or connect to server errors persists. Microsoft Azure certificate comes faulty as well and I need a solution for it because it looks like nobody in this office using BlackBerry hub app in pixel 8 and even BlackBerry key2 can't connect to outlook. After uninstall and reinstall does the same "can't connect to server" or "can't authenticate" error not on exchange server, imap or pop. I tried everything and Microsoft seems not to answer questions about it.

Outlook | Outlook for mobile | Outlook for Android | For home

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  1. Anonymous
    2024-07-26T03:54:08+00:00

    Welp, giving up on the outlook.com account for now on BB Hub. Still keeping the app for Google and Yahoo e-mails for which the app works beautifully. If/when Blackberry Hub is finally updated to support modern authentication to enable full compatibility with outlook.com, i'm hoping someone posts in this thread (which has been immensely helpful and informative) so I may re-activate. The IMAP hack was a good one while it lasted, but the authentication errors are too annoying at this point to carry that method forward.

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  2. Anonymous
    2024-07-25T16:10:31+00:00

    Same here... Was working good using IMAP with MS password, and now getting authentication errors... As it did using ActiveSync prior. Using a .live account...

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  3. Anonymous
    2024-07-16T21:51:04+00:00

    Wow, nice! Thanks for that!

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  4. Anonymous
    2024-07-16T21:40:41+00:00

    I opened another ticket with Blackberry support and the response was:

    'We are working hard on Modern Auth support for Outlook.com email and will provide an update as soon as a version is provided with the update.'

    So, perhaps there is hope.

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  5. Anonymous
    2024-07-16T19:15:26+00:00

    Using app password works for me with IMAP, but not Exchange ActiveSync (EAS), and even then, I still get the occasional authentication errors, but eventually it syncs again.

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