BlackBerry android devices or any Google device can't connect to outlook server

Anonymous
2024-01-18T10:50:38+00:00

Hello, I have changed my password with outlook and after I tried to updated with BlackBerry hub services either on my android device or Pixel 8 can't authenticate or connect to server errors persists. Microsoft Azure certificate comes faulty as well and I need a solution for it because it looks like nobody in this office using BlackBerry hub app in pixel 8 and even BlackBerry key2 can't connect to outlook. After uninstall and reinstall does the same "can't connect to server" or "can't authenticate" error not on exchange server, imap or pop. I tried everything and Microsoft seems not to answer questions about it.

Outlook | Outlook for mobile | Outlook for Android | For home

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  1. Anonymous
    2024-08-21T12:03:41+00:00

    I am using a BlackBerry KEYone and a Google Pixel 8 Pro with Blackberry Hub+ and had the same problems with my email-account ending @hotmail.com . I was asked a password update after trying to update my emails.

    I found a solution for my BB KEYone:

    Email address ******@hotmail.com

    user: ******@hotmail.com

    password: you must get a specified password for third party application through the Microsoft website and then enter it (16 letters)

    server: imap-mail.outlook.com

    port: 993

    SSL/TLS

    accept all certificates

    SMTP:

    smtp-mail.outlook.com

    port: 587

    STARTTLS

    Before I entered this data I deleted my hotmail-account on BlackBerry Hub+ and added the account again using the above settings

    I do hope it is of help for you (my Mother tongue is German ... )

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  2. Anonymous
    2024-07-28T10:21:06+00:00

    right, too annoying. i cancelled subscription and went back to outlook for android.

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  3. Anonymous
    2024-07-26T14:27:34+00:00

    And I forgot to mention that on my device this authentication error has only happened with my free .live account and has never happened with my paid Microsoft Exchange account. So is this really a BlackBerry issue?

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  4. Anonymous
    2024-07-26T14:24:39+00:00

    I really think the issue is with Microsoft and not BlackBerry. Although Blackberry does need to do some updating. I switched back to ActiveSync from IMAP again after the authentication error came back on IMAP and now it's been working fine for several days. I originally had the authentication error using ActiveSync. If it is a BlackBerry problem how can it possibly work for several days when it has to authenticate many times per day? And again this is using a .live account with 2FA using the onetime MS password....

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  5. Anonymous
    2024-07-26T13:38:27+00:00

    I agree, too annoying. Is there a way to deactivate the notification pop ups for a single account? Without deleting the whole email account?

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