BlackBerry android devices or any Google device can't connect to outlook server

Anonymous
2024-01-18T10:50:38+00:00

Hello, I have changed my password with outlook and after I tried to updated with BlackBerry hub services either on my android device or Pixel 8 can't authenticate or connect to server errors persists. Microsoft Azure certificate comes faulty as well and I need a solution for it because it looks like nobody in this office using BlackBerry hub app in pixel 8 and even BlackBerry key2 can't connect to outlook. After uninstall and reinstall does the same "can't connect to server" or "can't authenticate" error not on exchange server, imap or pop. I tried everything and Microsoft seems not to answer questions about it.

Outlook | Outlook for mobile | Outlook for Android | For home

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  1. Anonymous
    2024-08-29T03:35:07+00:00

    thank you. I hope I will be able to tell when an update becomes available. I have the free version of Blackberry Hub

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  2. Anonymous
    2024-08-29T03:20:15+00:00

    Microsoft recently changed their authentication process and the BlackBerry Hub app hadn't been updated to work with the new process. I'm a beta tester for the BlackBerry Hub app on Android and a release just came out today (8.24.2024) that fixes the problems with Microsoft accounts (Hotmail, Live, and Outlook).

    I'm not sure when they'll release it publicly, but keep an eye out for an update in the Google Play store. Once the update is release, you'll need to:

    1. Open the BlackBerry Inbox app
    2. Click the Gear Icon
    3. Scroll down and select Manage Accounts
    4. Select your Microsoft account (Hotmail, Live, and/or Outlook)
    5. Click the trash can in the upper right corner
    6. Go back to the Manage Account page
    7. Click the + icon
    8. Add an email account
    9. Enter your email address, Next
    10. You'll be prompted for your password, but instead, I clicked on the new "SIGN IN WITH MICROSOFT" option
    11. On the next page that loaded, I had an option to "Send notification" that triggered my 2FA process. Once I approved the request, the account was added (at the bottom of my account list) and my messages began to arrive again.

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    5 people found this answer helpful.
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  3. Anonymous
    2024-08-24T17:10:42+00:00

    This was exactly what I needed to know thank you so much! been trying to solve this problem for months. Microsoft have found a solution for blackberry hub users and this is the perfect solution 5 stars!!

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  4. Anonymous
    2024-08-21T15:15:24+00:00

    No, I did not. It is running there and you know: never change a running system 😉

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  5. Anonymous
    2024-08-21T15:04:19+00:00

    Vielen dank. Did you try it on your Pixel?

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