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Hello, I have changed my password with outlook and after I tried to updated with BlackBerry hub services either on my android device or Pixel 8 can't authenticate or connect to server errors persists. Microsoft Azure certificate comes faulty as well and I need a solution for it because it looks like nobody in this office using BlackBerry hub app in pixel 8 and even BlackBerry key2 can't connect to outlook. After uninstall and reinstall does the same "can't connect to server" or "can't authenticate" error not on exchange server, imap or pop. I tried everything and Microsoft seems not to answer questions about it.
Using Outlook for Android for personal email and calendar management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
It is working fine for me on a Moto Edge 2022. What is the problem you're having? Is it possible you're not using the correct server settings?
Thanks. At this point, with the updates to the Blackberry app, I am confused whether to delete it and add the account back with the regular password or with an application password. Which is it.
I'm confused. Don't you just put a new email account into the BB hub and click on the sign in with Microsoft and use the Microsoft authenticator to confirm the sign in? That's what I did
I tried it on my Pixel 7 and didn't work either.
I am just tired of Microsoft screwing around with customers. All my emails with Microsoft in BlackBerry hub app won't connect. All are down, it doesn't matter how many apps passwords you request, it won't connect. BlackBerry Hub did their due diligence and updated the app to accommodate with Microsoft regarding App passwords plus connectivity but it is Microsoft who keeps screwing around. I am giving up and cancelling membership with both, with Microsoft for incompetency and BB hub because there is no point to have this app any longer If Microsoft won't cooperate. It is sad but true.