BlackBerry android devices or any Google device can't connect to outlook server

Anonymous
2024-01-18T10:50:38+00:00

Hello, I have changed my password with outlook and after I tried to updated with BlackBerry hub services either on my android device or Pixel 8 can't authenticate or connect to server errors persists. Microsoft Azure certificate comes faulty as well and I need a solution for it because it looks like nobody in this office using BlackBerry hub app in pixel 8 and even BlackBerry key2 can't connect to outlook. After uninstall and reinstall does the same "can't connect to server" or "can't authenticate" error not on exchange server, imap or pop. I tried everything and Microsoft seems not to answer questions about it.

Outlook | Outlook for mobile | Outlook for Android | For home

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  1. Anonymous
    2024-05-21T15:40:19+00:00

    Yes, this is the way you are supposed to do it from the get go while using 2FA.

    But, even using the Microsoft password, HUB was still giving the authentication error. For me I was getting the error a few times a day, but it still was eventually syncing everything. This error was only in my free Microsoft account. My Office365 paid account always has worked fine. Since I did not need AxtiveSync with my free account and only usedbit it for email I went ahead and converted to just an IMAP email account to solve this issue.

    It's hard to tell if BlackBerry needs the fix or Microsoft at this point.

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  2. Anonymous
    2024-04-30T12:46:49+00:00

    hi!

    I have an S22+ Android/Samsung, so I will perhaps try the steps you mentioned above. Do your contact and calendar items sync?

    I haven't got so far as to try the full functionality of the calendar yet (meetings, appointments etc), although anniversary stuff has synced over, so something in the calendar is working.

    Contacts was my main issue and I solved this by going into the mobile outlook app (using a Samsung Note 9, Android 10 FYI) and you need to go to:

    Outlook App

    Settings

    Contacts

    Sync Contacts >> Toggle ON

    Repeat this same step for calendar to have the best opportunity to sync your Hotmail calendar:

    Outlook App

    Settings

    Calendar

    Sync Calendar>> Toggle ON

    (Apologies if any of this has been covered in the last 27 pages, this post and my initial post are what have been successful for me to get most of my Blackberry experience back, for my personal usage/needs since Blackberry Hub stopped working on Android 7 and below).

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  3. Anonymous
    2024-04-30T12:37:48+00:00

    WARNING: Outlook Calendars don't always sync...

    My Outlook calendars associated with my personal Outlook account, which had the sync issues, are no longer syncing with the Samsung Calendar (and therefore BlackBerry Hub+) on my S23+. I also seem to be unable to create an appointment in Samsung Calendar. The Save button doesn't work...

    So, new appointments are not always being synced to outlook.com or to BlackBerry Hub+. But deletions are... This looks to me to be a problem with Samsung Calendar, which I am then seeing in BlackBerry Hub+. Manually syncing in Samsung Calendar doesn't update either outlook desktop with appointments in Samsung Calendar or Samsung Calendar with appointments created using Outlook desktop.

    Apologies for this not quite perfect recollection.

    I have 2 Outlook.com calendars within the same account: one for personal and one for social. I could see duplicates in the same Calendar using Outlook desktop for a set of appointments this Friday, so deleted one set. Looking back, I don't think they were duplicated in my Hub+ calendar, but can't be certain. All appointments in that time range disappeared from the BlackBerry Hub+ Calendar.

    I now remember that I created a set in Hub+ thinking "didn't I do this earlier?" As I created these appointments about 2 weeks ago, I can't remember whether both sets were created on my 'phone or one was created via Outlook desktop. I have copied appointments in Outlook desktop to my work Calendar (syncs immediately to BlackBerry Hub+) and between outlook.com calendars (do not sync).

    Appointments created in Hub+ sync within seconds to my work account visible via Outlook desktop.

    Appointments created in Hub+ appear in the Samsung Calendar on my S23+ but are not syncing to my outlook.com calendars

    Appointments created in or copied to my outlook.com calendars using Outlook desktop are not syncing to my S23+

    Appointments created in or copied to my work calendar using Outlook desktop ARE syncing to my S23+ (Samsung calendar and Hub+)

    I'm hoping that this is going to be resolved by re-booting my Samsung S23+. I don't want to have to re-install Calendars

    And to think my reason for logging on again was to ask if someone knew how to sync Tasks? I think i just have to put them all into my work calendar from now on...

    Have you got 'Sync Calendars' toggled in your Outlook settings on your S23+?

    I'm guessing you have because of partial functionality, but worth asking.

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  4. Anonymous
    2024-04-30T04:01:47+00:00

    I've found that Hub+ can connect to my Live email account if I use POP3, but if I used Exchange ActiveSync I can no longer be authenticated. This is kind of annoying because I would like to continue to access the other Exchange features that POP3 can't offer. I'm not sure if it is an Exchange issue or a Hub+ issue. It's likely that Microsoft added some new functionality or feature to Exchange that BlackBerry wasn't aware of (is is oblivious to).

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  5. Anonymous
    2024-04-30T03:57:14+00:00

    I've found that Hub+ will connect to my Live email account if I use POP3, but if I used Exchange ActiveSync I can no longer be authenticated.

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