BlackBerry android devices or any Google device can't connect to outlook server

Anonymous
2024-01-18T10:50:38+00:00

Hello, I have changed my password with outlook and after I tried to updated with BlackBerry hub services either on my android device or Pixel 8 can't authenticate or connect to server errors persists. Microsoft Azure certificate comes faulty as well and I need a solution for it because it looks like nobody in this office using BlackBerry hub app in pixel 8 and even BlackBerry key2 can't connect to outlook. After uninstall and reinstall does the same "can't connect to server" or "can't authenticate" error not on exchange server, imap or pop. I tried everything and Microsoft seems not to answer questions about it.

Outlook | Outlook for mobile | Outlook for Android | For home

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  1. Anonymous
    2024-12-09T17:49:55+00:00

    I think so. You just need to delete your current account and start over and it's been working fine for me since they fixed it a few months back. I also didn't delete the outlook app on my phone I installed when this problem arose as I found I like the additional functionality that you don't get with BB hub. Pixel 8 Pro.

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  2. Anonymous
    2024-01-25T23:38:59+00:00

    Same problem Started a couple days ago after working for years.

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  3. Anonymous
    2024-01-25T20:20:45+00:00

    I don't know. I would like to know how we would know if Microsoft was going to fix this.

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  4. Anonymous
    2024-01-24T22:57:18+00:00

    Yes, having same problem authenticating using 2 different accounts on different samsung S9 phones. Deleting and re adding the account worked on one phone, but did not on the second

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  5. Anonymous
    2024-01-24T18:53:02+00:00

    Hello Kerry,

    I tried this and they said they do not have access to the e-mail portion and that they are responsible for the outlook app only.

    Best,

    Pat

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