Issues with new outlook not marking emails as read or deleting from server when I delete them

Anonymous
2024-01-04T15:00:34+00:00

In new outlook, I have mark emails as read as soon as they are opened. They initially show as read but the number of unread emails doesn't always reduce and if I select show all unread emails most of what I have read show as unread again. This is very frustrating as I then have to open all the emails again on my iphone to mark them as read. I also have an issue with deleting emails in New outlook as they still show as available on the server so do not delete on my other devices.

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2024-03-19T19:02:40+00:00

    None of the "Message handling" options address the option that I want to use (and, it seems. that others on this thread want): mark as read after user has opened the email. Hovering/selecting or waiting 5 seconds don't actually mean I have read the email. I tried unchecking the box for "Keep unread unless I explicitly mark as read" but that didn't help. Microsoft, why? Please fix this.

    Yep, exactly!!

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  2. Anonymous
    2024-03-27T06:58:22+00:00

    I have the same problem. It's unusable in its current state. Such basic functionality and such a glaring bug that clearly hasn't been tested properly. Embarrassing from Microsoft on one of their flagship products.

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  3. Anonymous
    2024-06-15T14:45:08+00:00

    It's June 15 and this bug is still an issue. I guess Microsoft is too busy adding useless AI features into everything to fix this.

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  4. Anonymous
    2024-03-08T23:27:01+00:00

    I agree. "Legacy Outlook" works very well for me, and much better than the New Outlook, IMO.

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  5. Anonymous
    2024-02-27T13:25:02+00:00

    Best solution I've found is to ditch the 'New Outlook' and go back to the traditional one...

    Jokes aside, in my experience only the email linked to MS Teams conversations/notifications were affected by this issue, while all other 'normal' emails would mark as read just fine.
    Briefly opening the normal Outlook and marking the affected emails as 'read' in there, also fixed them in the 'New Outlook'

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