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I work in an industry where my clients may require urgent assistance outside of normal business hours. My business engages a third party to handle after-hours emergencies on behalf of the team, but we often receive complaints that clients cannot easily access the after-hours emergency contact number, despite it being available on our website and our after-hours voicemail. In most cases, clients will call the team and disregard the voicemail, then follow up with an email complaining that we're unavailable.
It would be beneficial to have the option to set up an automatic reply where the after-hours contact information is sent to clients when our staff are emailed between 5pm and 8:30am, 5 days per week.
I have tried using the rules feature and fiddled around with the automatic reply feature, but neither would allow me to set up a recurring automatic reply without setting a start and finish date/time. I also checked whether it's possible to synchronize an automatic reply with my calendar block-outs, but this wasn't possible either.
Any guidance would be appreciated.
Using New Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Here's the monthly bump to ask you again to implement recurring automatic replies. So many of us work less than full-time.
This reply is a complete time waster. The OP lcearly asks for recurring replies. You say you can set up recurring replies, then after all the instructions for a normal out of office reply say it is not possible to set it to recur
Just to add to the voices that this would be an incredibly helpful feature in outlook. Increasingly so as it's more common for people to work flexibly / part-time with regular days off. Please make it happen Microsoft!
Like some others have pointed our, I work 4/10 with Friday and the weekend off. I am required to post an out of office email notification for the days that I am out of the office. Manually having to do this for each weekend is tedious and should be automated within Outlook.
In addition, I think Outlook should be able to automatically provide the OOO response for federal holidays.
I also require a native re-occurring Out-Of-Office reply in Outlook, PowerAutomate or Flow as it is called does not help in my use case. Hopefully the more that report this; the more likely Microsoft will take the time to implement it.