This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Can not preview or download attachments in outlook. I have to restart the computer to be able to and then it will stop and I will have to restart again. Preview stays blank and when you try to download the attachment it says "Error" Error downloading content. It is happening on multiple computers.
Sending, receiving, and organizing email in Outlook on the web for business
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
That is strange indeed, same here only one user is affected, lucky it has been working for you, I hope the update today will fix everyone else.
Hi,
Any News? When looking in active MS ticket, I don't see this one anymore (EX765364)
Does Microsoft understand how this has negatively affected the operations of businesses who have chosen to commit to Office 365's web apps? All this does is remind us of how monopolistic practices by Microsoft are undermining free enterprise around the world. It sure makes me look at the Office suite of apps and wonder if these clunky pieces of code from the 1980s are even necessary any more in the Brave New World of generative AI.
I am having the same issue all week. Is it getting fixed?
We're still experiencing this issue - in fact it's now affecting more people than it was last week!