'New Outlook' - how to save sent emails in a different folder instead of Sent folder

Anonymous
2023-11-16T18:37:42+00:00

I have multiple subfolders for each of my projects. When I'm sending an email in my previous outlook, I was able to assign my email to a different subfolder than 'Sent Items' before I sent the email. I now don't see that as an option. How can I do this in the new Outlook?

Outlook | Web | Outlook.com | Settings

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  1. Anonymous
    2025-03-13T00:30:50+00:00

    I agree. I put all emails to customers into each customer folder when sending. Now I cannot do that.

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  2. Anonymous
    2024-05-20T20:15:38+00:00

    Thank you Mark for adding a possible help, however, it did not work for me. Per your instructions, I opened a new email, however, when I right click into the ribbon, I don't receive any options to select, including "Customize the Ribbon".

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  3. Anonymous
    2024-05-20T13:06:48+00:00

    You can customize the ribbon to get this feature back. Here is what I do:

    1. Start a new e-mail
    2. Right click in the Ribbon, select "Customize the Ribbon"
    3. In the right-hand box, right click on "New Mail Message" and Select "Add New Group". Call it whatever you want, it doesn't matter
    4. In the middle under "Choose commands from", select "All Commands" from the pull down menu
    5. Scroll down to "Save Sent Item to" and left-click
    6. Left-click on the new group that you made earlier
    7. Click on "Add" in the center

    You should now have the button back.

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  4. Anonymous
    2024-03-20T07:38:11+00:00

    Has anyone had any response from Microsoft on this missing functionality? I've not even been able to see it in the roadmap.

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  5. Anonymous
    2024-01-29T18:11:13+00:00

    Thanks for the response, Alexander.

    Rolling back is a consideration for me, but the iCloud for Windows add-in for the old Outlook is problematic at best. The "New Outlook" solves a litany of synchronization issues from me between Outlook, Gmail, & iCloud.

    Gmail Email users who carry iPhones don't seem to be on Microsoft's radar screen.

    Come on, Microsoft - let's get the New Outlook up-to-speed!!

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