Stuck on robot verification complete

Anonymous
2023-10-29T01:00:01+00:00

Hi. I am trying to change my account password as I was unable to log in.

I complete the robot verification but stuck on verification complete screen as it does not redirect to the next screen. I am unable to get past this.

Tried different devices/networks/browsers. The account recovery is completely useless.

Nothing I can do.

Need help with this.

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2023-11-02T19:17:17+00:00

    happening to me aswell when i try to verify my phone number

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  2. Anonymous
    2023-11-02T19:21:00+00:00

    me too i am also stuck here i tried for 2 days

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    3 people found this answer helpful.
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  3. Anonymous
    2023-11-02T21:47:14+00:00

    Stuck on this despite multiple attempts . Have tried safari / edge / chrome.

    Tried clear cache / browser history. No progress.

    Help any one

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  4. Anonymous
    2023-11-02T22:05:55+00:00

    Relax, this is not your fault. This is due to MS's incapabilities, give the engineers time to fix it

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  5. Anonymous
    2023-11-03T03:05:11+00:00

    i also experience this, microsoft rewards requires a phone number but after adding a phone number i am stuck with this captcha. This is so frustrating.

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    6 people found this answer helpful.
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