Stuck on robot verification complete

Anonymous
2023-10-29T01:00:01+00:00

Hi. I am trying to change my account password as I was unable to log in.

I complete the robot verification but stuck on verification complete screen as it does not redirect to the next screen. I am unable to get past this.

Tried different devices/networks/browsers. The account recovery is completely useless.

Nothing I can do.

Need help with this.

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

60 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2023-11-02T15:36:02+00:00

    Im so infuriated with how MS cant fix a simple problem in a day, this has been happening for weeks now

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  2. Anonymous
    2023-11-02T15:46:47+00:00

    The same is a bug of Hotmail why not cansel this robot can't login also to hotmail and can't reset password

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2023-11-02T15:56:35+00:00

    Same problem today...do we have any update on this?I don't have access on my main email address.I forgot my password and I tryed to updated it through my mobile number but after this very bad CAPTCHA test it froze at the "verification complete" stage and didn't redirect me . Maybe I must reconsider having my main address here...

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2023-11-02T16:05:42+00:00

    I agree

    Was this answer helpful?

    0 comments
  5. Anonymous
    2023-11-02T17:02:08+00:00

    and thewy actually don't know

    Was this answer helpful?

    0 comments