Stuck on robot verification complete

Anonymous
2023-10-29T01:00:01+00:00

Hi. I am trying to change my account password as I was unable to log in.

I complete the robot verification but stuck on verification complete screen as it does not redirect to the next screen. I am unable to get past this.

Tried different devices/networks/browsers. The account recovery is completely useless.

Nothing I can do.

Need help with this.

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2023-11-01T22:15:34+00:00

    it appears at least 60 other individuals have had the same problem in the last couple days. strange

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    10 people found this answer helpful.
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  2. Anonymous
    2023-11-01T22:09:51+00:00

    Same bug, no solutions so far.

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    4 people found this answer helpful.
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  3. Anonymous
    2023-11-01T21:19:51+00:00

    Facing the same problem and have literally tried everything! Has any solution come up yet?

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    7 people found this answer helpful.
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  4. Anonymous
    2023-11-01T20:50:42+00:00

    Experiencing the same issue. What's the solution to this?

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    7 people found this answer helpful.
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  5. Anonymous
    2023-10-29T04:54:49+00:00

    Hi David T, I'm Femi and I'd be happy to help you with your question. Kindly note that this case is best handled by our Microsoft account Support team. You can contact them via the following channels: Global Customer Service Phone Numbers: https://support.microsoft.com/office/c0389ade-5640-e588-8b0e-28de8afeb3f2 Email: https://support.microsoft.com/article/bb65aa6a-9135-31df-0b36-d6318d6f4e0f Chat: https://vsa.services.microsoft.com/v1.0/redirect.html

    Best Regards, Femi

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    3 people found this answer helpful.
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