Stuck on robot verification complete

Anonymous
2023-10-29T01:00:01+00:00

Hi. I am trying to change my account password as I was unable to log in.

I complete the robot verification but stuck on verification complete screen as it does not redirect to the next screen. I am unable to get past this.

Tried different devices/networks/browsers. The account recovery is completely useless.

Nothing I can do.

Need help with this.

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2023-11-02T15:17:14+00:00

    same issue here, very annoying

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  2. Anonymous
    2023-11-02T14:50:46+00:00

    Hi Femi, I have the same issue. I can not access those links because they bring me to FAQ pages and not a contact form. Can you advise?

    Obviously this is a bug and not an FAQ.

    Thanks

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  3. Anonymous
    2023-11-02T13:29:34+00:00

    Experiencing the same. I thought it was just my devices since I'm using both PC and mobile. Seems like it's from Microsoft. Hopefully this gets solved soon.

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  4. Anonymous
    2023-11-02T13:15:06+00:00

    Me too.

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  5. Anonymous
    2023-11-02T12:49:09+00:00

    I am stuck exactly at the same step, just to add my phone number.

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    4 people found this answer helpful.
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